Senior Data Center Technician - Onsite Ops & Mentoring

Trace3; Las Vegas (NV); Híbrido; USD 48.000 - 55.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, vision

401(k) matching

Competitive compensation

Training programs

Snacks and beverages

Collaborative culture

Work-life balance

Descripción de la vacante

Trace3 is seeking a Senior Data Center Technician for a 100% onsite role with some travel. You will provide hands-on support, mentor junior staff, complete reports, and support cross-functional teams in fulfilling service requests.

The position emphasizes data center infrastructure, compute/network/storage support, and asset management, with a focus on delivering high quality service and documentation.

Formación

• Six years+ experience in technical or data center support.
• Experience with networking hardware (multiplexers, routers, switches).
• Experience creating SOPs, templates, best practices, and training.
• Proficient in TCP/IP and network fault isolation.

Responsabilidades

• Data Center Infrastructure & Cabling: perform assessments, install and manage cabling projects, and document configurations.
• Compute/Network/Storage: assist OS configuration, deploy minor releases, and document changes.
• Asset Management: inventory control, recordkeeping, and spare parts management.
• Other: train junior staff, ensure high customer satisfaction, participate in service transitions and maintain accurate records.

Conocimientos

Data Center

Networking hardware

TCP/IP

Troubleshooting

OS configuration

Documentation

Travel willingness

Educación

CompTIA A+ or BICSI certification

Hadoop / Dell / NetApp / EMC / Cisco / F5 / HP certifications desirable

Descripción del empleo

Trace3 is seeking a Senior Data Center Technician for a 100% onsite role with some travel. You will provide hands-on support, mentor junior staff, complete reports, and support cross-functional teams in fulfilling service requests.

The position emphasizes data center infrastructure, compute/network/storage support, and asset management, with a focus on delivering high quality service and documentation.