Senior Oncology Patient Benefits Specialist

US Oncology Inc.; Houston (TX); Vor Ort; USD 42.000 - 58.000; Vollzeit

Zusammenfassung

The US Oncology Network's Texas Oncology clinic in Houston is hiring a Patient Benefits Representative. This full-time role supports the Oncology Department and ensures patients understand insurance coverage, benefits, and potential financial aid options.

Responsibilities include obtaining pre-authorization, updating patient records, and coordinating with billing to ensure accurate co-pays and coverage. Level 1 or Senior level depending on experience; strong computer and CPT/HCPCS knowledge is

Qualifikationen

• High school diploma or equivalent required.
• Minimum three years patient pre-services coordinator or equivalent experience.
• Proficiency with computer systems and Microsoft Office (Word and Excel) required.
• Demonstrate knowledge of CPT coding and HCPCS coding application.
• Clear verbal communication and correct terminology use.
• Complete required e-learning courses within 90 days.

Aufgaben

• Obtain insurance coverage information and demographics; educate patients on coverage, benefits, co-pays, deductibles, and out-of-pocket costs.
• Assess patients' ability to meet expenses and discuss payment arrangements; provide information on financial aid programs.
• Complete reimbursement and liability forms for patient review and signature; forward to billing office.
• Obtain insurance pre-authorization or referral approval codes prior to treatment.
• Review patient balances and coordinate with front desk for collections.

Kenntnisse

Microsoft Office

CPT coding

HCPCS coding

Verbal communication

Ausbildung

High school diploma or equivalent

Associates degree in Finance/Business (preferred)

Tools

Microsoft Word

Microsoft Excel

Jobbeschreibung

The US Oncology Network's Texas Oncology clinic in Houston is hiring a Patient Benefits Representative. This full-time role supports the Oncology Department and ensures patients understand insurance coverage, benefits, and potential financial aid options.

Responsibilities include obtaining pre-authorization, updating patient records, and coordinating with billing to ensure accurate co-pays and coverage. Level 1 or Senior level depending on experience; strong computer and CPT/HCPCS knowledge is