Senior Onboarding & Authorization Specialist

OneOncology; Nashville (TN); On-site; USD 42,000 - 60,000; Full time

Job summary

OneOncology is seeking a Sr. Authorization Specialist to orient, train, and mentor new employees during onboarding. The role acts as the main liaison between Patient Accounting staff, management, and director to ensure smooth communication.

You will oversee orientation, monitor progress, and collaborate on 15/45/90 day evaluations while aligning with company policies and best practices. Strong customer service and MS Office skills are essential for success.

Qualifications

• Minimum GED required.
• Minimum 6 months’ experience in current Authorization Specialist role.
• Strong customer service and communication skills.
• Proficient in Microsoft Office Suite.

Responsibilities

• Willingness and desire to assist in the orientation of new hires.
• Oversee the orientation of new hires during determined orientation period.
• Monitors the orientation checklist so that outcomes are met within the appropriate time frame.
• Communicate with members of management regarding new hire progress.
• Collaborate with manager and trainer at 15, 45, and 90 day evaluations.
• Provides expertise in skills and knowledge.
• Follows and understands all policies and procedures ensuring best practice.
• Collaborate with the training team on assessed education needs to develop an organized, proficient, and quality focused education program.
• Works in collaboration with all departments to ensure organizational goals are met.
• Attend training sessions to develop skill set for adult learning training strategies.
• Completes assigned work as Authorization Specialist in addition to assigned Sr. Authorization Specialist training responsibilities.
• Fulfills daily responsibilities as Authorization Specialist when individual Sr. Authorization Specialist assignment is not required.
• Willing to provide on-site job specific training during the full orientation period as needed.
• Additional responsibilities as assigned to help drive our mission of improving the lives of everyone living with cancer.

Skills

Customer service

Interpersonal communication

Professional behavior

Performance monitoring

Relationship building

Adaptability

Adult learning strategies

Microsoft Office Suite

Education

GED

Tools

Microsoft Office Suite

Job description

OneOncology is seeking a Sr. Authorization Specialist to orient, train, and mentor new employees during onboarding. The role acts as the main liaison between Patient Accounting staff, management, and director to ensure smooth communication.

You will oversee orientation, monitor progress, and collaborate on 15/45/90 day evaluations while aligning with company policies and best practices. Strong customer service and MS Office skills are essential for success.