Senior On-Site Video & Access Control Specialist

motorolasolutions

Dallas (TX)

On-site

USD 105,000 - 110,000

Full time

14 days+
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Benefits offered by this job

Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
10 Paid Holidays
Generous Paid Time Off
Employee Stock Purchase Plan
Paid Parental & Family Leave

Job summary

Motorola Solutions is seeking a Professional Services Specialist to serve as the on-site technical expert for a strategic enterprise account in the Dallas Region, focusing on Video Security & Access Control (VS&A) systems. You will ensure continuous operation, maintenance, and upgrades while delivering high-quality service.

Responsibilities include on-site configuration, large-scale installations, analytics testing, and collaboration with Motorola and Avigilon teams to resolve incidents, with a

Qualifications

  • Experience with VMS and Access Control environments in enterprise settings.
  • Strong networking and system design knowledge.
  • Experience deploying VMS and cameras, large-scale, multi-site environments.

Responsibilities

  • Serve as on-site technical expert for one strategic enterprise account in the Dallas Region.
  • Lead large-scale system installs and upgrades across sites, including licensing validation and firmware updates.
  • Configure and test advanced analytics for security systems.
  • Produce monthly system health reports and document deficiencies and corrective actions.
  • Troubleshoot incidents, coordinate with support and engineering teams, and ensure rapid resolution.
  • Support annual preventative maintenance and site audits.

Skills

VMS expertise
Access Control Systems
Networking knowledge
Troubleshooting skills
On-site hardware maintenance
Documentation & reporting

Education

Bachelor’s Degree in Computer Science, Engineering, or related field
Certifications such as CCNA/CCNP/MCSA/MCSE

Tools

Avigilon Unity
Milestone
Genetec
Exacq
Axis
Hikvision
OpenPath
Feenics
HID

Job description

Motorola Solutions is seeking a Professional Services Specialist to serve as the on-site technical expert for a strategic enterprise account in the Dallas Region, focusing on Video Security & Access Control (VS&A) systems. You will ensure continuous operation, maintenance, and upgrades while delivering high-quality service.

Responsibilities include on-site configuration, large-scale installations, analytics testing, and collaboration with Motorola and Avigilon teams to resolve incidents, with a

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