Senior On-Site Power Generation Technician

Cummins Inc.; West Valley City (UT); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Relocation package

Job summary

Cummins Inc. is seeking a Technical Specialist in West Valley City, Utah, to serve as a primary customer support contact in diagnosing and executing complex repairs to generators and components at customer sites. This position requires strong problem-solving skills and knowledge of power generation systems.

The role focuses on delivering excellent service, developing customer relationships, and mentoring technicians. Prior experience in a technician role and adherence to health and safety protocols are essential.

Qualifications

• Experience in customer service and managing client relationships.
• Familiar with power generation systems and their maintenance.
• Ability to work independently and as part of a team.

Responsibilities

• Establish and develop customer relations to ensure satisfaction.
• Diagnose and perform complex repairs at customer sites.
• Ensure compliance with health and safety policies.
• Coach and develop junior technicians and apprentices.
• Document service activities and maintain accurate records.

Skills

Customer relations

Complex problem-solving

Diagnostics and troubleshooting

Health and Safety compliance

Technician experience

Power Generation Systems Knowledge

Education

Technical degree or equivalent experience

Tools

Electronic service tools

Specialized diagnostic equipment

Job description

Cummins Inc. is seeking a Technical Specialist in West Valley City, Utah, to serve as a primary customer support contact in diagnosing and executing complex repairs to generators and components at customer sites. This position requires strong problem-solving skills and knowledge of power generation systems.

The role focuses on delivering excellent service, developing customer relationships, and mentoring technicians. Prior experience in a technician role and adherence to health and safety protocols are essential.