Senior On-site Associate

Connexion; Illinois; On-site; USD 25,000 - 36,000; Full time

Job summary

Connexion is seeking a Sr. Onsite Associate to support warehouse operations and customer-facing project coordination in an electrical distribution environment.

You will manage inventory, assemble material lists, and coordinate shipments while delivering exceptional service onsite to clients and internal teams. The role requires strong organization, attention to detail, and experience with electrical materials, warehouse processes, and cross-functional communication.

Qualifications

• Experience in warehouse operations or electrical distribution environments.
• Strong customer service and communication skills.
• Experience using warehouse management, ERP, or project management systems.

Responsibilities

• Receive, inspect, store, and organize incoming electrical materials.
• Pick, pack, stage, and ship customer orders.
• Operate forklifts, pallet jacks, and other warehouse equipment.
• Assist with project startup coordination and material lists.
• Create and maintain customer ship-to accounts and project pricing.
• Coordinate shipment of materials to job sites.
• Interact with customers onsite to gather information and provide updates.
• Support project management by understanding timelines and material requirements.
• Perform inventory adjustments and cycle counts.

Skills

Warehouse operations

Inventory management

Electrical distribution

Customer service

Communication skills

Microsoft Excel

Team collaboration

Forklift certification

Tools

ERP system

Job description

Position Summary

The Sr. Onsite Associate plays a critical role in supporting both warehouse operations and customer-facing project coordination within an electrical distribution environment. This position combines hands‑on operational responsibilities with onsite client support, inventory management, and project coordination. The ideal candidate is highly organized, detail‑oriented, and experienced in electrical materials, warehouse processes, and customer interaction. This individual serves as a key operational resource, helping ensure efficient workflow, accurate inventory management, and exceptional customer service while supporting project execution from startup through completion.

Work Shift and Hours

Monday - Friday, 40 hours/week, start time is between 7:00am-9:00am

Compensation Details

The expected pay rate for this position is starting at $22.00 per hour, depending on experience.

Key Responsibilities

• Receive, inspect, store, and organize incoming electrical materials including conduit, wire, lighting, switchgear, and related products.
• Accurately pick, pack, stage, and ship customer orders for delivery, project sites, or pickup.
• Operate forklifts, pallet jacks, and other warehouse equipment safely and efficiently.
• Convert project bids into material list spreadsheets and assist with project startup coordination.
• Create and maintain customer ship‑to accounts, production orders, and project pricing within company systems.
• Coordinate shipment of configured carts, shelves, and materials to job sites.
• Interact directly with customers onsite and in the field to gather information, resolve issues, and communicate updates to internal teams.
• Support project management functions by understanding project flow, timelines, and customer material requirements.
• Utilize inventory and warehouse management systems to create, receive, adjust, and track inventory and project materials.
• Process material returns, transfers, and inventory reconciliations accurately and efficiently.
• Analyze inventory and operational reports including open order reports, usage reports, and product transfer reports.
• Make material adjustments within operational systems, including adding/removing products and adjusting minimum/maximum quantities.
• Assist with cycle counts, audits, and inventory accuracy initiatives.
• Maintain warehouse cleanliness, organization, and compliance with company safety standards and procedures.
• Mentor and assist in training junior associates on warehouse operations, safety practices, systems, and customer service expectations.
• Collaborate with supervisors and cross‑functional teams to identify process improvements and support operational efficiency.
• Serve as a point of contact for resolving day‑to‑day operational and customer‑related issues in a fast‑paced environment.
• Support loading and unloading of delivery trucks and ensure proper handling of materials.

Skills & Qualifications

• Experience in warehouse operations, inventory management, or electrical distribution environments.
• Knowledge of electrical materials and products preferred.
• Strong customer service and communication skills with the ability to interact professionally with customers and internal teams.
• Experience using WMS, ERP, inventory, or project management systems.
• Ability to multitask and manage operational and customer‑facing responsibilities simultaneously.
• Strong organizational skills and attention to detail.
• Ability to read reports, track inventory, and support project coordination activities.
• Forklift certification or ability to become certified preferred.
• Proficient in Microsoft Office, particularly Excel.
• Ability to work independently and collaboratively in a fast‑paced operational environment.

Why should you join Connexion?

Join Connexion for a rewarding career opportunity with a company that has established itself as a leader in the electrical distribution industry. Located in Buffalo Grove, IL, Connexion has been a leader since its establishment in 2007. As a team member, you'll contribute to a company that excels in providing top‑quality electrical and lighting products, design services, and customized solutions tailored to clients' unique needs. We focus on enabling clients to operate more efficiently, profitably, and safely. At Connexion, we value our associates and offer a competitive benefits package, providing almost unlimited opportunities for learning and growth. Our commitment is to create a work environment where motivated individuals can flourish and reach their highest potential. Whether you're starting your career or have years of experience, Connexion is building something truly special, and you can be part of a team that finds rewards in helping us reach our highest potential. Join us for a dynamic and rewarding career where innovation, excellence, collaboration, and inclusion define our workplace culture.

Equal Opportunity Employer/Vet/Disabled

Connexion, headquartered in the Chicago‑land area, is a preeminent electrical distributor known for its innovative solutions. Offering a diverse selection of leading electrical and lighting products, we go beyond traditional services to provide design expertise, expert application support, and customized, integrated solutions. Our focus is on meeting the unique needs of our clients, ensuring they receive top‑tier products and services tailored to their specific requirements. At Connexion, we are committed to being a reliable partner, delivering comprehensive solutions that contribute to the success and efficiency of our clients' operations.