Onsite Operations & Projects Specialist

LAB Development, LLC d/b/a Connexion; DeKalb (IL); On-site; USD 45,000 - 59,000; Full time

Job summary

LAB Development, LLC d/b/a Connexion is seeking a Sr. Onsite Associate in Illinois to support warehouse operations, inventory management, and on-site customer-facing project coordination in an electrical distribution setting.

The role involves receiving, inspecting, staging, and shipping materials, operating forklifts and warehouse systems, and assisting with project startup through completion while delivering excellent customer service on site.

Qualifications

• Experience in warehouse operations, inventory management, or electrical distribution environments.
• Knowledge of electrical materials and products preferred.
• Strong customer service and communication skills with the ability to interact professionally with customers and internal teams.

Responsibilities

• Receive, inspect, store, and organize incoming electrical materials including conduit, wire, lighting, switchgear, and related products.
• Accurately pick, pack, stage, and ship customer orders for delivery, project sites, or pickup.
• Operate forklifts, pallet jacks, and other warehouse equipment safely and efficiently.
• Convert project bids into material list spreadsheets and assist with project startup coordination.
• Create and maintain customer ship-to accounts, production orders, and project pricing within company systems.
• Coordinate shipment of configured carts, shelves, and materials to job sites.
• Interact directly with customers onsite and in the field to gather information, resolve issues, and communicate updates to internal teams.
• Support project management functions by understanding project flow, timelines, and customer material requirements.
• Utilize inventory and warehouse management systems to create, receive, adjust, and track inventory and project materials.
• Process material returns, transfers, and inventory reconciliations accurately and efficiently.
• Analyze inventory and operational reports including open order reports, usage reports, and product transfer reports.
• Make material adjustments within operational systems, including adding/removing products and adjusting minimum/maximum quantities.
• Assist with cycle counts, audits, and inventory accuracy initiatives.
• Maintain warehouse cleanliness, organization, and compliance with company safety standards and procedures.
• Mentor and assist in training junior associates on warehouse operations, safety practices, systems, and customer service expectations.
• Collaborate with supervisors and cross-functional teams to identify process improvements and support operational efficiency.
• Serve as a point of contact for resolving day-to-day operational and customer-related issues in a fast-paced environment.
• Support loading and unloading of delivery trucks and ensure proper handling of materials.

Skills

Warehouse operations

Inventory management

Customer service

ERP systems

WMS

Excel

Cross-functional coordination

Tools

ERP

WMS

Forklift

Job description

LAB Development, LLC d/b/a Connexion is seeking a Sr. Onsite Associate in Illinois to support warehouse operations, inventory management, and on-site customer-facing project coordination in an electrical distribution setting.

The role involves receiving, inspecting, staging, and shipping materials, operating forklifts and warehouse systems, and assisting with project startup through completion while delivering excellent customer service on site.