Senior Omnichannel Orchestration Architect

Axtria, Inc; Princeton (NJ); Hybrid; USD 158,000 - 205,000; Full time

Benefits offered by this job

Hybrid work model

Growth opportunities

Job summary

Axtria, Inc. is seeking a Senior Omnichannel Orchestration Lead to design and govern end-to-end omnichannel strategies across pharma client portfolios.

The role blends delivery leadership with business development to win and grow engagements, working across field and non-personal channels with AI-powered decisioning. You will partner with analytics, brand, and sales leadership to define sequencing rules, learn from engagement data, and ensure regulatory compliance while traveling to client sites

Qualifications

• 12-15 years of pharma/Life Sciences experience in commercial, marketing, or sales operations.
• Hands-on orchestration of field and non-personal promotion channels.
• Experience shaping solutions, RFIs/RFPs, and growing client relationships or pipeline.
• Curiosity for AI, GenAI, and martech; drive to apply new tech for clients.
• Bachelor's degree required; advanced degree a plus.

Responsibilities

• Design and govern end-to-end omnichannel orchestration across a portfolio of clients.
• Define channel sequencing rules, trigger logic, and AI-powered frameworks that learn from engagement data.
• Lead governance forums, define KPIs, and drive data-driven improvements.
• Drive business development; respond to RFIs/RFPs and grow the pipeline across pharma accounts.
• Ensure regulatory compliance and travel to client sites as needed.

Skills

Omnichannel design & orchestration

Pharma field force operations

Non-personal promotion channels

CRM, marketing automation & AI

Business development & solution sales

Education

Bachelor's degree

Advanced degree

Tools

Veeva CRM/Align

Salesforce Marketing Cloud

Tealium

Job description

Axtria, Inc. is seeking a Senior Omnichannel Orchestration Lead to design and govern end-to-end omnichannel strategies across pharma client portfolios.

The role blends delivery leadership with business development to win and grow engagements, working across field and non-personal channels with AI-powered decisioning. You will partner with analytics, brand, and sales leadership to define sequencing rules, learn from engagement data, and ensure regulatory compliance while traveling to client sites