Senior Omnichannel Fulfillment Product Owner

HTC Global Services

Grand Rapids (MI)

On-site

USD 150,000 - 185,000

Full time

14 days+
Application generator

Don’t send a generic resume — generate a resume and cover letter tailored to this exact role.

Get past ATS filters

Benefits offered by this job

Health insurance
401(k) matching
PTO
Paid holidays
Life and disability insurance
Professional development
Wellness programs

Job summary

HTC Global Services is seeking a Senior Technical Product Owner for omnichannel fulfillment and ecommerce initiatives. You will own the Ship-to-Store backlog and translate business goals into epics, features, and user stories, working closely with engineering and architecture teams.

The role requires deep knowledge of event-driven architectures, Azure services, and AI-enabled capabilities. You will define roadmaps with cross-functional stakeholders and drive measurable outcomes across

Qualifications

  • 7+ years in product management or ownership, including ecommerce/retail tech.

Responsibilities

  • Own and prioritize backlog for Ship-to-Store and omnichannel fulfillment initiatives.
  • Design scalable, event-driven solutions using Kafka for real-time updates.
  • Define and prioritize roadmap with stakeholders across merchandising, supply chain, and CX.
  • Serve as liaison between business and engineering, balancing feasibility and value.
  • Write clear acceptance criteria, API contracts, and integration requirements across systems.
  • Champion AI-enabled capabilities within the ecommerce roadmap.
  • Define how AI/LLM features are grounded with data and rules.
  • Lead sprint planning, backlog grooming, and release planning in Agile/Scrum.
  • Track KPIs/OKRs for Ship-to-Store performance (fulfillment SLA, conversion, cost-to-serve).
  • Ensure scale, resiliency, and observability on Microsoft Azure.
  • Collaborate with UX/design for intuitive experiences for store associates and customers.
  • Manage third-party and vendor integrations (payments, carriers, POS).
  • Communicate roadmap, risks, and delivery progress to senior leadership.

Skills

Product ownership
Omnichannel fulfillment
Event-driven architecture
AI/ML concepts
Stakeholder management
Agile/Scrum
Technical storytelling
Communication
Requirement writing

Tools

Kafka
Azure
Azure Functions
AKS
Service Bus
Event Hubs
API Management
Data Factory/Synapse

Job description

HTC Global Services is seeking a Senior Technical Product Owner for omnichannel fulfillment and ecommerce initiatives. You will own the Ship-to-Store backlog and translate business goals into epics, features, and user stories, working closely with engineering and architecture teams.

The role requires deep knowledge of event-driven architectures, Azure services, and AI-enabled capabilities. You will define roadmaps with cross-functional stakeholders and drive measurable outcomes across

Get your free, confidential resume review.

or drag and drop your file here.

Similar jobs

Similar jobs worth comparing

Technical Product Owner
Technical Product Owner

HTC Global Services • Grand Rapids (MI)

On-site
USD 150,000 - 185,000
Health insurance
401(k) matching
PTO
+4
Senior Omnichannel Fulfillment Product Leader
Senior Omnichannel Fulfillment Product Leader

Floor & Decor • United States

Hybrid
USD 130,000 - 190,000
401k with company match
Employee Stock Purchase Plan
Paid time off
Omnichannel Digital Commerce Product Manager
Omnichannel Digital Commerce Product Manager

Tata Consultancy Services • Deerfield (IL)

On-site
USD 110,000 - 170,000
Discretionary Incentive
Medical Coverage
Parental Leave
+4
Senior Ecommerce Fulfillment Product Lead
Senior Ecommerce Fulfillment Product Lead

Floor & Decor • Atlanta (GA)

Hybrid
USD 120,000 - 160,000
Bonus opportunities
401k with company match
Employee Stock Purchase Plan
Senior Digital Product Manager
Senior Digital Product Manager

HTC Global Services • Orlando (FL)

On-site
USD 140,000 - 170,000
Group Health Insurance
401(k) matching
Paid Time Off
Senior Product Owner: Supply Chain & AI for 5G Logistics
Senior Product Owner: Supply Chain & AI for 5G Logistics

Dish Network Corporation • Denver (CO)

On-site
USD 96,000 - 138,000
Healt h perks
Education Tech Product Owner: Strategy, Delivery & Growth
Education Tech Product Owner: Strategy, Delivery & Growth

HCLTech • Hoboken (NJ)

On-site
USD 87,000 - 150,000
Remote Product Owner | Ecommerce Backlog & Delivery
Remote Product Owner | Ecommerce Backlog & Delivery

The Restaurant Store • Northern (KY)

Hybrid
USD 90,000 - 130,000
Senior Digital Product Manager - eCommerce & Omnichannel
Senior Digital Product Manager - eCommerce & Omnichannel

vfc • Denver (CO)

On-site
USD 140,000 - 190,000
Senior Service Design & Operating Model Lead
Senior Service Design & Operating Model Lead

HTC Global Services • Wilmington (DE)

On-site
USD 120,000 - 180,000
Health benefits
Paid time off
401(k) matching
+3