Senior Office Specialist: Data, Deposits & Client Services

Travis County; Austin (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

Travis County Counseling & Education Services (TCCES) is seeking a senior clerical coordinator to perform advanced administrative tasks and customer service, supporting a complex program area. You will process deposits, registrations, and data entry while supervising clerical staff and assisting with public inquiries.

The role requires on-site work with a planned transition to hybrid after 6 months of training.

Qualifications

• High School diploma or GED and four years of progressively responsible office/clerical experience, including computer operation and software packages.
• Ability to analyze, document, and resolve difficult problems using defined methods and procedures.
• Experience researching databases, preparing reports, and performing data collection and entry tasks.
• Supervises clerical staff and provides training to subordinates and volunteers.
• Familiarity with federal/state regulations and confidential information handling may be required.

Responsibilities

• Process daily deposits, data entry, and class registrations.
• Collect fees and provide receipts.
• Answer public inquiries and provide information to stakeholders.
• Coordinate or perform functions within a complex program area.
• Train and supervise clerical personnel and staff.

Skills

Customer service

Data entry

Training subordinates

Office procedures

Multitasking

Education

High School diploma or GED

4+ years office/clerical experience

Job description

Travis County Counseling & Education Services (TCCES) is seeking a senior clerical coordinator to perform advanced administrative tasks and customer service, supporting a complex program area. You will process deposits, registrations, and data entry while supervising clerical staff and assisting with public inquiries.

The role requires on-site work with a planned transition to hybrid after 6 months of training.