Senior Office & Reception Operations Lead

Yoh Services LLC; Boston (MA); On-site; USD 112,000 - 160,000; Full time

Benefits offered by this job

Medical, Prescription, Dental & Vision

Health Savings Account (HSA)

Life & Disability Insurance

MetLife Voluntary Benefits

Employee Assistance Program (EAP)

401K Retirement Savings Plan

Direct Deposit & weekly epayroll

Referral Bonus Programs

Certification and training opportuniti

Job summary

Yoh seeks a Senior Operations Manager to oversee the corporate office in Boston Seaport, coordinating daily operations and the reception team. You will manage onsite services, events, and vendor relationships to ensure a welcoming environment for employees and visitors.

Responsibilities include directing evening receptions, leadership events, and important meetings, while optimizing space usage and supporting site security and facilities tasks under the Director of Office Management.

Qualifications

• 5-7+ years of experience in hospitality, corporate services, or workplace services.
• 2+ years of people management experience; mentor early career professionals.
• Experience planning and executing events in hotel or office settings.

Responsibilities

• Oversee daily operations of corporate office in Seaport, including management of the reception team.
• Manage soft services for corporate office and ensure facility is well managed for employees, visitors, and partners.
• Oversee onsite event program including evening receptions, leadership events, Town Halls, and other company events.
• Direct onsite execution of Executive Committee and board meetings as assigned by Director, Office Management.
• Manage conference room usage and desk allocation for high attendance weeks.
• Serve as deputy to Director, Office Management on security or facilities matters in their absence.

Skills

People management

Event planning

Vendor management

Interpersonal skills

Communication

Education

Bachelor’s degree or equivalent experience

Tools

Microsoft PowerPoint

Microsoft Excel

Microsoft Outlook

Job description

Yoh seeks a Senior Operations Manager to oversee the corporate office in Boston Seaport, coordinating daily operations and the reception team. You will manage onsite services, events, and vendor relationships to ensure a welcoming environment for employees and visitors.

Responsibilities include directing evening receptions, leadership events, and important meetings, while optimizing space usage and supporting site security and facilities tasks under the Director of Office Management.