Senior Office Operations Associate

Irvine Company; Irvine, Northern (CA, KY); Hybrid; USD 85,962,000 - 109,373,000; Full time

Benefits offered by this job

Paid time off

401(k) matching

Health benefits

Job summary

Irvine Company Office Properties in Irvine, CA is seeking a Sr. Associate - Office to support operations management and ensure exceptional customer service. The role handles accounting administration, billing, vendor coordination, and project coordination for property management.

You will assist with move-ins/outs, CAM reconciliations, contract compliance, and data management while supporting marketing and events. A Bachelor’s degree and at least two years of relevant experience are preferred.

Qualifications

• Bachelor’s degree or equivalent experience.
• Minimum 2+ years of relevant work experience.
• Strong customer service and communication skills.
• Ability to manage accounts receivable/payable and invoicing.

Responsibilities

• Resolve customer service calls, escalated requests, and distribute notices.
• Coordinate with engineering and service providers for timely work, maintain vacant suites, and participate in property walks.
• Assist the Operations Manager with move-ins/move-outs, business plan preparation, CAM reconciliations, and review/approve customer lease profiles for correct billing, and coordinate minor tenant improvements.
• Prepare and distribute customer billing, track accounts receivable/payable, communicate delinquencies, and process and maintain purchase orders.
• Ensure compliance of vendor contracts, assist in preparing property and portfolio contracts, and review, audit, and collect customer insurance certificates.
• Review financial reports, identify and resolve outstanding issues, and maintain/update databases, spreadsheets, and directories.
• Facilitate customer events, assist with special projects, and provide general office support.
• Support Marketing updates, including WorkLife, website, electronic directories, and amenity management.

Skills

Customer service

Accounting

Administrative tasks

Billing

Education

Bachelor’s degree

Tools

Microsoft Excel

Job description

Irvine Company Office Properties in Irvine, CA is seeking a Sr. Associate - Office to support operations management and ensure exceptional customer service. The role handles accounting administration, billing, vendor coordination, and project coordination for property management.

You will assist with move-ins/outs, CAM reconciliations, contract compliance, and data management while supporting marketing and events. A Bachelor’s degree and at least two years of relevant experience are preferred.