Leasing Office Assistant – Resident Services

WSH Management, Inc.; Irvine (CA); On-site; USD 65,904,000 - 68,770,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401k with employer match

Paid vacation

Job summary

WSH Management, Inc. is seeking an Office Assistant in Irvine, CA to support leasing and community operations. The role involves greeting residents, qualifying prospects, recording visits, and processing applications and move-in paperwork.

You'll provide clerical support, use MS Office, and help ensure compliance with housing programs while maintaining a professional, customer-focused demeanor.

Qualifications

• High School Diploma or equivalent required; some college preferred.
• 1 year customer service experience or 1 year apartment leasing experience or a combination of accounting skills with customer service experience preferred.
• Strong command of the English language with good writing and proofreading skills.

Responsibilities

• Greet residents and prospects, qualify leads and record visits.
• Close sales by communicating features and benefits and obtaining applications.
• Orient new residents and process move-in paperwork with deposits.
• Maintain compliance with company policies and Affordable Housing programs.
• Provide general clerical support and office duties.

Skills

Customer service

Sales ability

English proficiency

Detail oriented

Multitasking

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

WSH Management, Inc. is seeking an Office Assistant in Irvine, CA to support leasing and community operations. The role involves greeting residents, qualifying prospects, recording visits, and processing applications and move-in paperwork.

You'll provide clerical support, use MS Office, and help ensure compliance with housing programs while maintaining a professional, customer-focused demeanor.