Senior Office & Facilities Operations Lead

Nextpower Inc; Fremont, Northern (CA, KY); Hybrid; USD 150,000 - 170,000; Full time

Job summary

Nextpower Inc. seeks a Senior Facilities Operations Manager to oversee day-to-day soft services across our U.S. offices, ensuring clean, functional environments that support daily business operations.

You will lead site-based teams, coordinate reception, janitorial, pantry, mail, and conference spaces, manage vendors and budgets, and collaborate with IT, EHS, HR and landlords to sustain high service standards across multiple locations, with regular travel.

Qualifications

• 10+ years of experience in facilities operations, facilities services, corporate office operations, building services, or multi-site facilities environments.
• 5+ years of experience managing Office Managers, facilities coordinators, reception/front-of-house teams, day porters, or other site-based facilities operations personnel.
• Demonstrated experience managing the day-to-day operation and service delivery of corporate offices, including reception, janitorial, pantry/food service, office supplies, mail/shipping, conference rooms, common areas, and other facilities soft services.
• Experience establishing and maintaining consistent facilities operating standards, service levels, procedures, and inspection programs across multiple locations.
• Strong experience managing facilities service vendors, contracts, performance, service levels, and corrective actions.
• Demonstrated ability to manage staffing, scheduling, coverage, employee performance, accountability, and development of site operations teams.
• Experience working closely with IT, EHS, HR and Facilities Managers on hard-facilities issues.
• Ability to recognize facilities issues, determine the appropriate escalation path, coordinate with technical resources, communicate impacts to office occupants, and follow issues through resolution.
• Experience coordinating office moves, restacks, openings, expansions, renovations, furniture changes, and other facilities-related operational changes.
• Experience managing facilities operating budgets, purchase orders, invoices, vendor contracts, forecasts, and operating expenses.
• Strong service orientation combined with the ability to maintain operational standards, accountability, consistency, and cost control.
• Strong communication and relationship-management skills with the ability to work effectively with employees, executives, Facilities Managers, landlords, vendors, and cross-functional teams.
• Highly organized, hands-on, responsive, and comfortable managing multiple locations and competing operational priorities.
• Ability to travel regularly among assigned U.S. facilities.

Responsibilities

• Oversee day-to-day soft services operations across U.S. offices.
• Lead site-based office operations personnel and manage delivery of facilities soft services (reception, janitorial, pantry/food service, office supplies, mail/shipping, conference rooms, common areas).
• Serve as primary operational interface between occupants and Facilities, routing issues and ensuring timely resolution.
• Collaborate with Facilities Managers, Real Estate, IT, EHS, Security, Procurement, HR and landlords to maintain consistent service standards.

Skills

Facilities operations

Vendor management

Staff management

Budget management

Cross-functional collaboration

Communication

Travel readiness

Job description

Nextpower Inc. seeks a Senior Facilities Operations Manager to oversee day-to-day soft services across our U.S. offices, ensuring clean, functional environments that support daily business operations.

You will lead site-based teams, coordinate reception, janitorial, pantry, mail, and conference spaces, manage vendors and budgets, and collaborate with IT, EHS, HR and landlords to sustain high service standards across multiple locations, with regular travel.