Senior Ocean Pricing & Sales Strategist

DP World; Chicago (IL); On-site; USD 70,000 - 75,000; Full time

Job summary

DP World in Chicago, IL is seeking an Ocean Pricing Sales Specialist to support sales teams across branches. The role focuses on accelerating growth, delivering accurate quotations and ensuring a positive customer experience in a fast-paced freight-forwarding environment.

You will collaborate with operations, finance and logistics, maintain client relationships, and contribute to sales strategies. The ideal candidate has strong communication skills, 4+ years in freight forwarding sales or

Qualifications

• Strong knowledge of Freight Forwarding operations and processes.
• Experience in managing & coordinating solutions, business changes and customer projects.
• Excellent communication and interpersonal skills.
• Detail-oriented with strong organizational and multitasking abilities.
• Minimum of 4 years of experience in a sales and/or customer facing role within the Freight Forwarding industry.

Responsibilities

• Act as the main point of contact between internal DP teams and client
• Collaborate closely with sales executives to assist in the development and execution of sales strategies, quoting, and account management
• Maintain regular communication with Sales Executives, providing exceptional customer service and addressing inquiries, requests, and concerns promptly
• Prepare and submit accurate and competitive quotations to clients, ensuring alignment with DP World's pricing and service standards
• Work closely with cross-functional teams, including operations, finance, and logistics to ensure a seamless service delivery to clients and excellent customer experience
• Address and resolve any issues or discrepancies related to shipments expectations
• Contribute to customer QBR preparation and delivery
• Assist in training members of the team on systems and processes
• Develop scalable implementation programs for customer types

Skills

Freight Forwarding

CRM software

Microsoft Office

Communication skills

Team collaboration

Problem solving

Detail oriented

Independent work

Customer focus

Sales experience

Education

High school diploma

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

DP World in Chicago, IL is seeking an Ocean Pricing Sales Specialist to support sales teams across branches. The role focuses on accelerating growth, delivering accurate quotations and ensuring a positive customer experience in a fast-paced freight-forwarding environment.

You will collaborate with operations, finance and logistics, maintain client relationships, and contribute to sales strategies. The ideal candidate has strong communication skills, 4+ years in freight forwarding sales or