Senior Ocean Pricing Sales Specialist

DP World; Chicago (IL); On-site; USD 70,000 - 75,000; Full time

Job summary

DP World in Chicago, IL is seeking an Ocean Pricing Sales Specialist to support sales teams across branches. The role focuses on accelerating growth, delivering accurate quotations and ensuring a positive customer experience in a fast-paced freight-forwarding environment.

You will collaborate with operations, finance and logistics, maintain client relationships, and contribute to sales strategies. The ideal candidate has strong communication skills, 4+ years in freight forwarding sales or

Qualifications

• Strong knowledge of Freight Forwarding operations and processes.
• Experience in managing & coordinating solutions, business changes and customer projects.
• Excellent communication and interpersonal skills.
• Detail-oriented with strong organizational and multitasking abilities.
• Minimum of 4 years of experience in a sales and/or customer facing role within the Freight Forwarding industry.

Responsibilities

• Act as the main point of contact between internal DP teams and client
• Collaborate closely with sales executives to assist in the development and execution of sales strategies, quoting, and account management
• Maintain regular communication with Sales Executives, providing exceptional customer service and addressing inquiries, requests, and concerns promptly
• Prepare and submit accurate and competitive quotations to clients, ensuring alignment with DP World's pricing and service standards
• Work closely with cross-functional teams, including operations, finance, and logistics to ensure a seamless service delivery to clients and excellent customer experience
• Address and resolve any issues or discrepancies related to shipments expectations
• Contribute to customer QBR preparation and delivery
• Assist in training members of the team on systems and processes
• Develop scalable implementation programs for customer types

Skills

Freight Forwarding

CRM software

Microsoft Office

Communication skills

Team collaboration

Problem solving

Detail oriented

Independent work

Customer focus

Sales experience

Education

High school diploma

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

Job Description

We are the leading provider of worldwide smart end-to-end supply chain & logistics, enabling the flow of trade across the globe. Our comprehensive range of products and services covers every link of the integrated supply chain – from maritime and inland terminals to marine services and industrial parks as well as technology-driven customer solutions.

Ocean Pricing Sales Specialist

This position will play a crucial role in supporting our sales executives across various branches with the aim of accelerating growth and ensuring a positive customer experience. This position requires strong communication skills, in-depth market intelligence and Freight Forwarding operational experience in a fast paced, dynamic Freight-Forwarding environment.

Key Accountabilities

• Act as the main point of contact between internal DP teams and client
• Collaborate closely with sales executives to assist in the development and execution of sales strategies, quoting, and account management
• Maintain regular communication with Sales Executives, providing exceptional customer service and addressing inquiries, requests, and concerns promptly
• Prepare and submit accurate and competitive quotations to clients, ensuring alignment with DP World's pricing and service standards
• Work closely with cross-functional teams, including operations, finance, and logistics to ensure a seamless service delivery to clients and excellent customer experience
• Address and resolve any issues or discrepancies related to shipments expectations
• Contribute to customer QBR preparation and delivery
• Assist in training members of the team on systems and processes
• Develop scalable implementation programs for customer types

Qualifications, Experience & Skills

• High school diploma
• Strong knowledge of Freight Forwarding operations and processes
• Experience in managing & coordinating solutions, business changes and customer projects
• Excellent communication and interpersonal skills
• Proficiency in using CRM software and Microsoft Office Suite (Excel, Word, PowerPoint)
• Detail-oriented with strong organizational and multitasking abilities
• Ability to work independently and as part of a collaborative team
• Strong problem-solving skills and a customer-centric mindset
• Minimum of 4 years of experience in a sales and/or customer facing role within the Freight Forwarding industry

Please note

This position does not offer sponsorship for employment visas. Applicants must be legally authorized to work in The United States without sponsorship now or in the future.

Compensation

The expected base pay for this role is between $70,00-$75,000. This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

As part of our comprehensive benefits package, DP World offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing.

This position may be eligible for either short-term incentives or sales compensation. We're able to answer any additional questions you may have as you move through the selection process.

About Dp World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 115,000 employees from 160 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer’s door.

DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave.

We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what’s possible.

WE MAKE TRADE FLOW

To Change What's Possible For Everyone.

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.

By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.