Ocean Import Lead: End-to-End Shipments & Compliance

Rhenus Logistics; Cranford (NJ); On-site; USD 60,000 - 85,000; Full time

Job summary

Rhenus Logistics in Cranford, NJ is seeking an Ocean Import Coordinator to manage end-to-end international ocean import shipments (FCL/LCL). You will be the primary contact for customers, carriers, brokers, and internal teams, ensuring accurate documentation and on-time delivery.

The ideal candidate has hands-on ocean freight experience, strong knowledge of import procedures and ISF requirements, and the ability to juggle multiple shipments in a fast-paced environment while delivering

Qualifications

• 2+ years of hands-on ocean freight forwarding experience.
• Experience coordinating FCL and LCL shipments from pre-alert through delivery.
• Strong knowledge of Bills of Lading, arrival notices, import documentation, cargo release processes, Incoterms, and international shipping procedures.
• Knowledge of U.S. import requirements, customs clearance processes, and ISF requirements.
• Experience coordinating with customs brokers, ocean carriers, NVOCCs, overseas agents, truckers, and warehouses.
• Understanding of demurrage, detention, storage, free time, and other import-related accessorial charges.
• Experience with Letters of Credit, cross-trade shipments, and international agent coordination is an asset.
• Dangerous Goods (DG) certification or experience handling hazardous ocean cargo is an asset.
• Experience using freight forwarding/TMS platforms; CargoWise experience is an asset.
• Excellent communication and customer service skills, with the ability to build strong relationships across internal and external stakeholders.
• Strong organizational and time management skills, with the ability to prioritize multiple shipments in a fast-paced environment.
• Exceptional attention to detail and accuracy, particularly when preparing shipping documentation and managing operational records.
• Attention to Detail and Accuracy a must: Strong attention to detail required for documentation and day-to-day tasks.
• A proactive, team-oriented mindset with strong problem-solving skills and a commitment to delivering exceptional customer service.

Responsibilities

• Coordinate ocean import shipments from pre-alert through final delivery for FCL and LCL.
• Monitor vessel schedules, milestones, free time, and cargo availability.
• Process import documentation such as HBLs/MBLs, invoices, packing lists, arrival notices, and other required shipping documents.
• Coordinate with customers, carriers, NVOCCs, customs brokers, truckers, warehouses, overseas agents, and origin offices to ensure timely customs clearance, cargo release, and delivery.
• Ensure ISF requirements are met for U.S. imports.
• Track shipments and resolve delays, documentation issues, holds, discrepancies, and service exceptions.
• Prepare arrival notices and distribute documents to customers and brokers.
• Monitor free time and proactively manage demurrage, detention, storage, and other charges.
• Maintain complete and accurate shipment files in the TMS system.
• Review carrier invoices and reconcile shipment costs.
• Assist with quotations, rate requests, and commercial activities.
• Coordinate cross-trade shipments with Rhenus offices and partners globally.
• Work with Sales, Finance, and Operations to ensure a seamless customer experience.

Skills

Ocean freight forwarding

Import documentation

Incoterms

ISF requirements

Communication skills

Time management

Attention to detail

Tools

CargoWise

Job description

Rhenus Logistics in Cranford, NJ is seeking an Ocean Import Coordinator to manage end-to-end international ocean import shipments (FCL/LCL). You will be the primary contact for customers, carriers, brokers, and internal teams, ensuring accurate documentation and on-time delivery.

The ideal candidate has hands-on ocean freight experience, strong knowledge of import procedures and ISF requirements, and the ability to juggle multiple shipments in a fast-paced environment while delivering