Senior Observability Platform Engineer: Scale & Reliability

CVS Health; New Hampshire; Hybrid; USD 83,000 - 222,000; Full time

Benefits offered by this job

Healthcare benefits

Paid time off

Job summary

CVS Health is seeking a Senior Observability Platform Engineer to design, build, and operate large-scale observability services that process billions of logs, metrics, and traces daily. You will develop backend services using Go, Python, and Java, and lead OpenTelemetry adoption across the enterprise.

You will partner with SRE, Cloud Engineering, CI/CD, and Infra teams to shape platform strategy, improve developer experience, and ensure reliable, secure observability at scale.

Qualifications

• 5+ years of experience in Software Engineering.
• 3+ years of observability practices, including SLIs/SLOs/SLAs, alerting, and incident management.
• 3+ years building production-grade backend services in Go and/or Java.
• 3+ years implementing and operating OpenTelemetry, including OTLP, semantic conventions, and instrumentation patterns.
• 3+ years with cloud-native and containerized platforms (Docker, Kubernetes, Argo CD).
• 3+ years with public cloud platforms (AWS, GCP, or Azure).
• 2+ years designing and scaling distributed, high-volume data pipelines.
• 2+ years with IaC tools like Terraform or CloudFormation; 2+ years with Helm, Kustomize.
• 2+ years with Grafana OSS or similar observability backends.

Responsibilities

• Develop custom software to drive the observability platform using Java Spring Boot, Python, and Go.
• Design, build, and operate core observability platform services using Go, Python, Java (Spring Boot).
• Support and lead enterprise-wide adoption of OpenTelemetry and instrumentation patterns.
• Design, architect and scale high-throughput telemetry pipelines (logs, metrics, traces).
• Develop self-service observability capabilities to simplify onboarding and troubleshooting.
• Implement end-to-end monitoring of the observability platform, defining SLOs and alerting.
• Collaborate with SRE, Platform, and Cloud teams to establish reliability standards.
• Participate in on-call rotations and lead incident mitigation and post-incident reviews.
• Automate operational workflows and CI/CD enhancements to reduce toil.
• Ensure secure telemetry pipelines with mTLS and secrets management.
• Produce and maintain technical documentation and best practices.
• Engage with internal teams to influence roadmap and platform improvements.
• Provide technical leadership via mentorship and architecture reviews.

Skills

Software engineering

Observability practices

Go

Java

Python

OpenTelemetry

Cloud platforms

Docker

Kubernetes

Terraform

CloudFormation

Grafana

Education

Bachelor's degree

Tools

Java Spring Boot

Go

Python

OpenTelemetry

OTLP

Docker

Kubernetes

Argo CD

Terraform

CloudFormation

Grafana

Job description

CVS Health is seeking a Senior Observability Platform Engineer to design, build, and operate large-scale observability services that process billions of logs, metrics, and traces daily. You will develop backend services using Go, Python, and Java, and lead OpenTelemetry adoption across the enterprise.

You will partner with SRE, Cloud Engineering, CI/CD, and Infra teams to shape platform strategy, improve developer experience, and ensure reliable, secure observability at scale.