Senior Observability Platform Engineer — Scale & Reliability

CVS Health

Maryland

Hybrid

USD 83,000 - 222,000

Full time

6 days ago
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Benefits offered by this job

Medical, dental, and vision coverage
Paid time off
Retirement savings options
Wellness programs

Job summary

CVS Health Enterprise Technology is seeking a Senior Observability Platform Engineer to design, build, and operate large‑scale observability services that power billions of logs, metrics, and traces daily.

You will develop backend services in Go, Python, and Java, lead OpenTelemetry instrumentation, collaborate with SRE and Cloud teams, and advance a self‑service observability ecosystem that improves reliability, performance, and cost efficiency.

Qualifications

  • 5+ years of experience in Software Engineering.
  • 3+ years with observability practices (SLIs/SLOs/SLAs, alerting, incident management).
  • 3+ years building production backend services in Go and/or Java.
  • 3+ years implementing and operating OpenTelemetry, including OTLP and instrumentation patterns.
  • 3+ years with cloud-native platforms (Docker, Kubernetes, Argo CD).
  • 3+ years with public cloud platforms (AWS, GCP, or Azure).
  • 2+ years designing and scaling distributed data pipelines.
  • 2+ years with Terraform or CloudFormation.
  • 2+ years with Helm/Kustomize, Grafana.
  • 2+ years with PostgreSQL or MySQL.

Responsibilities

  • Develop custom software to drive the observability platform using Java Spring Boot, Python, Go.
  • Design, build, and operate core observability platform services using Go, Python, Java (Spring Boot).
  • Lead OpenTelemetry adoption, including libraries, conventions, instrumentation patterns.
  • Design and scale high‑throughput telemetry pipelines (logs, metrics, traces) with emphasis on performance and cost.
  • Develop self‑service observability capabilities for onboarding and troubleshooting.
  • Implement end‑to‑end monitoring of the observability platform, defining SLOs and alerting.
  • Collaborate with SRE, Platform, and Cloud teams to establish reliability standards and incident response.
  • Participate in on‑call rotations and lead incident retrospective actions.
  • Automate workflows via CI/CD improvements and platform automation.
  • Ensure secure telemetry pipelines with mTLS and secrets management.
  • Produce technical documentation and best practices for teams.
  • Engage with engineers to gather requirements and influence roadmap.
  • Provide mentorship and architectural guidance across teams.

Skills

Software Engineering
Observability
Go
Python
Java
OpenTelemetry
Cloud & Containers
SRE collaboration
Architecture leadership
Technical communication

Education

Bachelor's degree

Tools

Docker
Kubernetes
Argo CD
Terraform
CloudFormation
Helm
Kustomize
Grafana
PostgreSQL
MySQL

Job description

CVS Health Enterprise Technology is seeking a Senior Observability Platform Engineer to design, build, and operate large‑scale observability services that power billions of logs, metrics, and traces daily.

You will develop backend services in Go, Python, and Java, lead OpenTelemetry instrumentation, collaborate with SRE and Cloud teams, and advance a self‑service observability ecosystem that improves reliability, performance, and cost efficiency.

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Medical coverage
Dental coverage
Vision coverage
+3