Senior Observability Platform Engineer — Scale & Impact

CVS Health; Mississippi; Hybrid; USD 83,000 - 222,000; Full time

Job summary

CVS Health’s Enterprise Technology is seeking a Senior Observability Platform Engineer to design, build, and operate large-scale observability services that process logs, metrics, and traces daily. You will develop high-performance backend services using Go, Python, and Java, and lead OpenTelemetry adoption across the enterprise.

You will partner with SRE, Cloud Engineering, CI/CD, and security teams to shape platform strategy, improve developer experience, and ensure reliable, secure, and

Qualifications

• 5+ years of experience in Software Engineering.
• 3+ years of experience with observability practices, including SLIs/SLOs/SLAs, alerting, and incident management.
• 3+ years building production-grade backend services in Go and/or Java.
• 3+ years implementing and operating OpenTelemetry, including OTLP, semantic conventions, and instrumentation patterns.
• 3+ years with cloud-native and containerized platforms (Docker, Kubernetes, Argo CD).
• 3+ years working with public cloud platforms (AWS, GCP, or Azure).
• 2+ years designing and scaling distributed, high-volume data pipelines.
• 2+ years with Infrastructure as Code tools such as Terraform or CloudFormation.
• 2+ years with Helmcharts, Kustomize etc
• 2+ years working with Grafana OSS or comparable observability backends (e.g., Grafana, Loki, Tempo, Mimir)
• 2+ years with relational databases (PostgreSQL, MySQL).

Responsibilities

• Develop custom software to drive the observability platform using Java Spring Boot, Python, Go-lang etc.
• Design, build, and operate core observability platform services using Go, Python, Java (Spring Boot).
• Support and lead enterprise-wide adoption of OpenTelemetry, including client libraries, semantic conventions, instrumentation patterns, and Collector/agent strategy.
• Design, architect and scale high-throughput, fault-tolerant telemetry pipelines with a focus on performance, reliability, and cost efficiency.
• Develop self-service observability capabilities that simplify onboarding, troubleshooting, and adoption for application teams.
• Implement end-to-end monitoring of the observability platform itself, defining SLOs, health checks, and alerting.
• Collaborate with SRE, Platform, and Cloud teams to establish reliability standards, error budgets, and incident response practices.
• Participate in on-call rotations and lead incident mitigation, root-cause analysis, and post-incident reviews.
• Automate operational workflows and eliminate manual toil through tooling, CI/CD enhancements, and platform automation.
• Ensure secure telemetry pipelines through mTLS, secrets management, and zero-trust design patterns.
• Produce and maintain high-quality technical documentation, standards, and best practices.
• Engage with internal engineering teams to gather requirements, influence roadmap prioritization, and deliver platform improvements.
• Provide technical leadership through mentorship, design reviews, architectural guidance, and cross-team collaboration with principal engineers and engineering leadership

Skills

Go

Python

Java

OpenTelemetry

Cloud platforms

Kubernetes

Docker

Terraform

Grafana

PostgreSQL/MySQL

Education

Bachelor's degree

Tools

Java Spring Boot

Argo CD

Kustomize

Helmcharts

Terraform

Grafana OSS

Job description

CVS Health’s Enterprise Technology is seeking a Senior Observability Platform Engineer to design, build, and operate large-scale observability services that process logs, metrics, and traces daily. You will develop high-performance backend services using Go, Python, and Java, and lead OpenTelemetry adoption across the enterprise.

You will partner with SRE, Cloud Engineering, CI/CD, and security teams to shape platform strategy, improve developer experience, and ensure reliable, secure, and