Senior Observability Engineer – Splunk & APM, Onsite MA

Staples Advantage Canada; Framingham (MA); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

22 days PTO & holidays

Company discounts

401(k) match

Wellness programs

Job summary

Staples Advantage Canada in Framingham, MA is seeking a Senior Software Engineer I for Observability & Splunk Engineering to design, implement, and support enterprise telemetry across logging, monitoring, and APM platforms.

You will design and administer the Splunk platform, optimize data pipelines and costs, and integrate observability with cloud stacks (AWS, Azure, Kubernetes) and deployment tools in a SAFe environment using Jira/Confluence/ServiceNow.

Qualifications

• Bachelor's degree in Computer Science, Engineering, or related field.
• 7+ years of hands-on Splunk experience with platform configuration, data ingestion, and access control.
• Experience integrating Splunk with cloud platforms (AWS/Azure/Kubernetes) and CI/CD tools.

Responsibilities

• Design, configure, and administer the Splunk observability platform for enterprise-scale data.
• Optimize performance, scalability, and cost for data pipelines and monitoring.
• Integrate observability with cloud platforms, CI/CD, and enterprise tools.
• Oversee log pipeline design, data retention, and lifecycle management.
• Install, upgrade, and manage Splunk apps and components; configure access roles.
• Support deployment tools (Puppet, Ansible) and ITSM integrations (ServiceNow, PagerDuty).
• Use Python/Bash to automate platform configuration and operations.
• Contribute to SAFe projects with Jira, Confluence, and ServiceNow.

Skills

Splunk

Observability

Python/Bash scripting

SAFe experience

Automation

Education

Bachelor's degree in Computer Science or related field

Tools

Puppet

Ansible

ServiceNow

PagerDuty

Jira

Confluence

Job description

Staples Advantage Canada in Framingham, MA is seeking a Senior Software Engineer I for Observability & Splunk Engineering to design, implement, and support enterprise telemetry across logging, monitoring, and APM platforms.

You will design and administer the Splunk platform, optimize data pipelines and costs, and integrate observability with cloud stacks (AWS, Azure, Kubernetes) and deployment tools in a SAFe environment using Jira/Confluence/ServiceNow.