Senior Observability Engineer: Reliability Focus

Relha LLC; Town of Brookfield (WI); Hybrid; USD 98,000 - 116,000; Full time

Job summary

U.S. Bank is seeking a Reliability Engineer 3 (Observability Specialist) to drive reliable, observable operations across a broad portfolio of production applications.

You will partner with product owners, SRE teams, and engineers to translate journeys into measurable reliability objectives and maintain governance for SLIs, SLOs, dashboards, and alerts. This senior role guides instrumentation, telemetry standards, and alert governance, enabling early issue detection, reduced customer impact, and

Qualifications

• Bachelor's degree or equivalent work experience.
• 5–7 years in IT service management, production support, or application development.

Responsibilities

• Enable reliable, observable operations across a broad portfolio of production apps.
• Define and govern SLIs/SLOs, dashboards, alerts, and telemetry standards.
• Lead observability governance, architecture, and incident response improvements.
• Collaborate with product owners, SRE, and engineering to instrument apps for reliability.
• Develop executive dashboards showing availability, latency, and customer impact.

Skills

Observability engineering

SRE

Data analysis

Stakeholder mgmt

Leadership

Education

Bachelor's degree

Tools

Datadog

Dynatrace

Splunk

Grafana

Prometheus

New Relic

Elastic

OpenTelemetry

Job description

U.S. Bank is seeking a Reliability Engineer 3 (Observability Specialist) to drive reliable, observable operations across a broad portfolio of production applications.

You will partner with product owners, SRE teams, and engineers to translate journeys into measurable reliability objectives and maintain governance for SLIs, SLOs, dashboards, and alerts. This senior role guides instrumentation, telemetry standards, and alert governance, enabling early issue detection, reduced customer impact, and