Senior Observability Architect (Hybrid) - Drive Reliability

AHEAD; United States; Hybrid; USD 140,000 - 180,000; Full time

Benefits offered by this job

Flexible work arrangements

Learning and development opportunities

Comprehensive health insurance for US

Paid time off

Holidays

Leave benefits as policy

Retirement and statutory benefits

Job summary

AHEAD is seeking a Senior Technical Consultant to help clients modernize how they observe, operate, and improve complex digital platforms. This hybrid consultant-architect role leads discovery, shapes strategy, designs practical solutions, and drives delivery from plan through execution.

The ideal candidate has strong observability depth, vendor-agnostic approach, and connects application performance, user experience, and business outcomes across open-source and enterprise tools.

Qualifications

• 6+ years of consulting, engineering, SRE, platform engineering, or operations with observability responsibility.
• Hands-on experience with metrics, logs, traces, alerting, service health, and incident response.
• Experience with OpenTelemetry and telemetry pipeline design.

Responsibilities

• Lead client discovery sessions and workshops on observability and reliability.
• Define target-state observability architectures and roadmaps.
• Design and guide implementation of dashboards, alerts, and incident workflows.
• Help clients adopt modern telemetry practices using OpenTelemetry and related tools.
• Build or refine dashboards and service views for better visibility.

Skills

Observability

SRE

Cloud-native

Kubernetes

Telemetry

Distributed systems

Communication

Tools

OpenTelemetry

Prometheus

Grafana

Jaeger

Elastic

Datadog/Dynatrace/New Relic

Job description

AHEAD is seeking a Senior Technical Consultant to help clients modernize how they observe, operate, and improve complex digital platforms. This hybrid consultant-architect role leads discovery, shapes strategy, designs practical solutions, and drives delivery from plan through execution.

The ideal candidate has strong observability depth, vendor-agnostic approach, and connects application performance, user experience, and business outcomes across open-source and enterprise tools.