Senior Networking DSE & Principal Engineer

Dell Inc.

Memphis (TN)

On-site

USD 120,000 - 190,000

Full time

7 days ago

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Job summary

Dell Technologies in Tennessee seeks a Designated Support Engineer (DSE); Principal Engineer for Networking to drive resolution for customers’ networking environments. You will provide personalized support, proactive technical engagement, and streamlined problem resolution as a trusted networking advisor.

You will develop deep understanding of customers' network architectures, configurations, and business-critical requirements, resolving complex issues in a fast-paced setting and helping to

Qualifications

5+ years in networking support/engineering or equivalent
Experience with enterprise networking environments
Strong written and verbal communication for customer interactions

Responsibilities

Drive resolution for customers' networking environments and incidents
Serve as a designated technical resource and trusted networking advisor
Develop deep understanding of customers' network architectures and requirements
Improve processes, standards, and strategies to enhance Dell Support Services

Skills

Networking expertise

Technical support

Problem solving

Customer-facing communication

Education

Bachelor's degree in CS/EE or related field

Job description

You will develop deep understanding of customers' network architectures, configurations, and business-critical requirements, resolving complex issues in a fast-paced setting and helping to

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