Senior Network Support Engineer - Satellite SDN & NOC Lead

Amazon; Redmond (WA); On-site; USD 121,000 - 164,000; Full time

Job summary

Amazon Leo is seeking a Sr. Network Support Engineer to join the NOC team for the Leo Networking Software.

The role focuses on incident response, deployment support across regions, and collaboration with cross-functional teams. A strong background in large-scale networks, Python scripting, SQL, and cloud fundamentals is essential.

This position is based in Redmond, WA, USA and offers on-site work with on-call rotations.

Qualifications

• 6+ years of technical support experience.
• Proficiency in Python scripting and SQL.
• Strong understanding of internet fundamentals and cloud concepts.
• 6+ years of network engineering experience for large-scale networks.

Responsibilities

• Respond to incidents and diagnose network issues promptly.
• Assist deployment and onboarding of network capabilities across regions.
• Monitor network performance to ensure uptime and efficiency.
• Develop tools and refine procedures to improve operations.
• Manage severity 2 and 3 tickets and participate in on-call rotations.
• Lead and mentor other Network Support Engineers.
• Collaborate with cross-functional teams including network, software, and security engineers.

Skills

Technical support

Python scripting

SQL

Networking concepts

Network engineering

Education

Bachelor's degree in Electrical/Computer Engineering or related

Job description

Amazon Leo is seeking a Sr. Network Support Engineer to join the NOC team for the Leo Networking Software.

The role focuses on incident response, deployment support across regions, and collaboration with cross-functional teams. A strong background in large-scale networks, Python scripting, SQL, and cloud fundamentals is essential.

This position is based in Redmond, WA, USA and offers on-site work with on-call rotations.