Senior Network Observability Platform Engineer

Insight Global; Dallas, Fort Worth (TX, TX); On-site; USD 120,000 - 180,000; Full time

Job summary

Insight Global is seeking a Network Monitoring Platform Engineer to support a large telecommunications client''s customized monitoring and service assurance platform. The role focuses on platform enhancements, upgrades, migrations, troubleshooting, and ongoing operational support in production environments.

The ideal candidate will have Linux administration, experience with Prometheus and Grafana, REST APIs, and automation via Ansible and Jenkins.

Qualifications

• 5+ years supporting network monitoring or related platforms.
• Experience building and consuming REST APIs.
• Proficiency with Prometheus and Grafana.
• Experience with Ansible, Bash, and Jenkins CI/CD.
• Production issue troubleshooting and platform maintenance.
• Experience with relational databases.

Responsibilities

• Enhance, tune, and maintain an enterprise network monitoring and service assurance platform.
• Develop and maintain Python-based services and integrations.
• Troubleshoot production issues and provide operational support as needed.
• Configure, deploy, upgrade, and manage platform instances across environments.
• Build and maintain REST API integrations for custom platform functionality.
• Support monitoring and observability capabilities using Grafana and Prometheus.
• Develop automation and deployment processes using Ansible, Bash, Jenkins, and CI/CD pipelines.
• Perform platform upgrades, migrations, and service modernization efforts.
• Troubleshoot platform performance, data collection, and service health issues.
• Support Linux-based infrastructure running on Red Hat Enterprise Linux.
• Work with relational databases to support platform services and integrations.
• Collaborate with engineering teams to implement new monitoring standards and capabilities.
• Configure and maintain monitoring services that capture network and device health information from customer environments.

Skills

Networking fundamentals

REST APIs

Prometheus

Grafana

Ansible

Bash scripting

Jenkins

Tools

Prometheus

Grafana

Ansible

Bash scripting

Jenkins

Job description

Insight Global is seeking a Network Monitoring Platform Engineer to support a large telecommunications client''s customized monitoring and service assurance platform. The role focuses on platform enhancements, upgrades, migrations, troubleshooting, and ongoing operational support in production environments.

The ideal candidate will have Linux administration, experience with Prometheus and Grafana, REST APIs, and automation via Ansible and Jenkins.