Senior Network Infrastructure Specialist | Cisco & LAN/WLAN

Volvo Group; Dublin (VA); On-site; USD 96,000 - 119,000; Full time

Benefits offered by this job

Medical, dental & vision

Paid time off

Retirement match

Safety & wellbeing

Volvo University

Work-life programs

Job summary

Volvo Group in Dublin, VA, seeks a Senior Infrastructure Operations Network Support Technician to deliver global network support within a manufacturing environment and to standardize solutions across Volvo Americas. This role sits in the IOS unit of Volvo’s IT Organization and collaborates with regional and global teams.

You will work with Cisco switching/routing, LAN/WAN, and IP telephony, following SOE standards. Strong testing, change management, and project support are essential to succeed.

Qualifications

• 5-10 years of LAN experience and multiple network OS knowledge.
• Bachelor's Degree in Computer Science or equivalent.
• 5-10 years in a matrixed organization.
• Ability to manage multiple priorities in a team.
• Motivated with a strong sense of urgency.
• 5-10 years supporting manufacturing ops in transportation.
• ITIL v4 Foundation is a plus.
• BlueCat certification is a plus.

Responsibilities

• Provide localized time-critical support of a global network in a complex manufacturing environment.
• Maintain standard infrastructure components for our Infrastructure supplier.
• Expert in Cisco switching and routing.
• Expert in Cisco Wired and Wireless LAN equipment.
• Test and analyze network infrastructure components.
• Manage the change process in a production environment.
• Knowledge of IP Telephony and voice/data convergence.
• Provide project implementation support to meet business objectives.
• Support and resolve escalated communications problems.
• Follow guidelines for trouble resolution and effort reporting.
• Assist daily adds, moves, and changes, including cabling and hardware.
• Coordinate network activities within the IOS unit.
• Take ownership to drive resolutions for customer satisfaction.

Skills

LAN technologies

Cisco networking

Wired/Wireless LAN

IP Telephony

Troubleshooting

Project support

Change management

Education

Bachelor's Degree in Computer Science

Tools

Cisco IOS

SOE specs

Network testing tools

Job description

Volvo Group in Dublin, VA, seeks a Senior Infrastructure Operations Network Support Technician to deliver global network support within a manufacturing environment and to standardize solutions across Volvo Americas. This role sits in the IOS unit of Volvo’s IT Organization and collaborates with regional and global teams.

You will work with Cisco switching/routing, LAN/WAN, and IP telephony, following SOE standards. Strong testing, change management, and project support are essential to succeed.