Senior IT Field Technician - Network & Infrastructure

Findlay Volvo Cars Las Vegas; Henderson, Northern (NV, KY); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive Salary

Medical Insurance

Dental and Vision

Life Insurance

401K & Roth with employer match

Paid Time Off

NV Paid Leave

Bereavement Leave

Training & development

Job summary

Findlay Volvo Cars Las Vegas is seeking a Senior Field Technician to deliver advanced on-site support for our dealership network. You will manage day-to-day network operations, configure switches and WLAN, and troubleshoot WAN, VPN, and internet connectivity across locations.

You will also maintain documentation, participate in infrastructure upgrades, coordinate with vendors, and provide Tier 2/3 escalation on complex issues with a customer-first mindset.

Qualifications

• Education includes a high school diploma or equivalent.
• 4–6 years of IT support, field technician, or technical infrastructure experience.
• Hands-on expertise in network administration, configuration, and advanced troubleshooting.
• Experience with switches, wireless, VLANs, and network segmentation.
• Ability to troubleshoot TCP/IP, DHCP, DNS, VPN, and WAN connectivity.
• Experience with SD-WAN, internet circuits, and redundant/failover connectivity.
• Proficient in maintaining network documentation and inventories.
• Active Directory and Microsoft environment experience for user IT support.

Responsibilities

• Operate and troubleshoot network infrastructure across multiple dealership locations.
• Configure and maintain switches, wireless APs, VLANs, and SSIDs.
• Manage WAN connectivity, VPNs, and carrier circuits with SD-WAN support.
• Monitor performance, latency, and connectivity; implement fixes and optimizations.
• Maintain up-to-date network diagrams, IP addressing, and inventories.
• Collaborate with Security, vendors, and contractors on changes and projects.
• Provide Tier 2/3 on-site support for complex infrastructure issues.
• Lead or participate in technology projects like cameras and telephony deployments.

Skills

Network administration

Troubleshooting

Active Directory

Microsoft environments

Multi-location support

Vendor coordination

Network monitoring

Education

Associate degree in Information Technology

High school diploma

Tools

CompTIA Network+

CCNA

Job description

Findlay Volvo Cars Las Vegas is seeking a Senior Field Technician to deliver advanced on-site support for our dealership network. You will manage day-to-day network operations, configure switches and WLAN, and troubleshoot WAN, VPN, and internet connectivity across locations.

You will also maintain documentation, participate in infrastructure upgrades, coordinate with vendors, and provide Tier 2/3 escalation on complex issues with a customer-first mindset.