Senior Network Infrastructure Technician – Onsite Manufacturing

AB Volvo; Dublin (VA); On-site; USD 96,000 - 119,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement savings plan

Job summary

AB Volvo in Dublin, VA is seeking a Senior Infrastructure Operations Network Support Technician to maintain and upgrade our global network landscape across NRV footprint and Volvo Americas sites. You will work within the IOS unit of Volvo Group IT, aligning with SOE standards and collaborating with regional and global teams.

You will handle Cisco switching/routing, wired/wireless LAN, IP telephony, and warehouse devices, while driving change processes and ensuring uptime and customer

Qualifications

• 5-10 years of experience with LAN technologies, including multiple network operating systems (topologies and Wide Area Networking).
• Bachelor’s Degree in Computer Science, or the equivalent combination of education, training and experience that provides the required knowledge skills and abilities.
• 5-10 years experience working in a highly matrixed organization.
• Ability to work in a team environment managing multiple priorities.
• Motivated with a strong sense of urgency.
• 5-10 years’ experience supporting manufacturing operations in the transportation industry.
• ITIL v4 Foundation is a plus.
• BlueCat (any) certification is a plus.

Responsibilities

• Provide localized time critical support of a global network infrastructure in a complex Manufacturing environment.
• Provide support/maintenance of standard infrastructure components on behalf of our Infrastructure supplier.
• Expert understanding of Cisco switching and routing.
• Expert in Cisco Wired and Wireless LAN equipment and technologies.
• Proficient in complex testing / analysis of all elements of network infrastructure.
• Proficient in managing the change process in a production environment.
• Proficient knowledge of IP Telephony and convergences of technology as related to voice and data communications.
• Provides project implementation support to meet business objectives.
• Provides support and resolution for escalated communications problems.
• Follows company guidelines and procedures for trouble resolution and work effort reporting.
• Assist and implement daily adds, moves, and changes, including cabling infrastructure, and hardware (Racks, WIC’s, Patch Panels, Copper & Fiber Hardware).
• Coordinate network activities within the Onsite Americas team, within the Infrastructure and Onsite Services (IOS)unit of Volvo’s Group IT Organization
• Taking ownership and driving resolutions to ensure customer satisfaction.

Skills

LAN technologies

Team collaboration

Urgency and motivation

Manufacturing ops in transportation

ITIL v4 Foundation

BlueCat certification

Education

Bachelor's Degree in Computer Science

Tools

Cisco devices

Wired/Wireless LAN hardware

IP Telephony equipment

Job description

AB Volvo in Dublin, VA is seeking a Senior Infrastructure Operations Network Support Technician to maintain and upgrade our global network landscape across NRV footprint and Volvo Americas sites. You will work within the IOS unit of Volvo Group IT, aligning with SOE standards and collaborating with regional and global teams.

You will handle Cisco switching/routing, wired/wireless LAN, IP telephony, and warehouse devices, while driving change processes and ensuring uptime and customer