Senior Network Engineer On-Site IT Field Support

DeKind Computer Consultants; Crystal Lake (IL); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Life insurance

Paid time off

Parental leave

Professional development assistance/on

going training

Referral program

Retention plan

Vision Insurance

Job summary

DeKind Computer Consultants is seeking an IT Infrastructure Field Support professional to operate primarily on-site at customer facilities around Elk Grove, IL. You will troubleshoot hardware, software, and OS issues, install and fix desktops, printers, and peripherals, and resolve network problems using strong deducing skills.

The role requires 3–4 years in field support, solid knowledge of LAN/WAN, TCP/IP, DNS/DHCP, VPN, RDP, Windows OS and Windows Server, plus experience with Hyper-V and

Qualifications

• Three to four years minimum of experience providing IT Infrastructure field support.
• Strong knowledge of business LAN and WAN setups, TCP/IP networking, DNS, DHCP, VPN, and RDP.
• Skilled in desktop support and PC break/fix including administration of Windows OS, including Windows Server OS.
• Experience with anti-malware and anti-virus software.
• Experience with hypervisors, including Hyper-V and VM Ware.
• Good written and oral communication skills with clients and management as well as people skills.
• Ability to lift/move computer equipment weighing up to 50lbs.
• Required skills: multi-task, desktop support, server support, malware removal, networking, active directory, exchange, ERP, help desk, and organized.
• You must have reliable transportation. Client sites are located throughout the Chicago suburbs.

Responsibilities

• 90% of work is completed on-site at our customer's facility located around Elk Grove, IL.
• Provide IT Infrastructure field support, including troubleshooting hardware, software, and operating system issues to the satisfaction of the end-user.
• Install, troubleshoot, and fix desktops, printers, laptops, and other computer peripherals hardware problems as well as desktop applications.
• Troubleshoot issues with systems and networks using good deductive reasoning skills.
• Multitask and work with various deadlines.
• Complete tasks on-time.
• Function in stressful environments & situations.

Skills

IT Infrastructure

Field support

Networking

Windows OS

Server OS

Communication

Multitasking

Troubleshooting

Tools

Hyper-V

VMware

Windows Server

Active Directory

DNS

DHCP

VPN

RDP

ERP

Job description

DeKind Computer Consultants is seeking an IT Infrastructure Field Support professional to operate primarily on-site at customer facilities around Elk Grove, IL. You will troubleshoot hardware, software, and OS issues, install and fix desktops, printers, and peripherals, and resolve network problems using strong deducing skills.

The role requires 3–4 years in field support, solid knowledge of LAN/WAN, TCP/IP, DNS/DHCP, VPN, RDP, Windows OS and Windows Server, plus experience with Hyper-V and