A technology solutions provider in Virginia seeks a Network Knowledge Management Quality Assurance Lead. This position demands substantial experience in network capacity management and IT service management, ensuring quality standards and processes are met. The ideal candidate will possess a TS/SCI clearance and over ten years of relevant work experience. The role involves leadership responsibilities, collaboration across teams, and the ability to drive improvement initiatives. Join us in a mission-focused environment emphasizing integrity, trust, and continuous growth.
Qualifications
TS/SCI with poly required.
10+ years of related work experience.
Experience with Network Capacity Management processes.
Responsibilities
Identify and track program risks.
Deliver briefings and training to leadership.
Ensure compliance with process standards.
Skills
Service Management workflows
ITIL V3 or V4
Network technologies
QA methodologies
Automation testing tools
Analytical and problem-solving
Communication skills
Education
Bachelor's degree in Computer Science or Information Technology
Tools
ServiceNow
Riverbed
Forward Networks
Job description
A technology solutions provider in Virginia seeks a Network Knowledge Management Quality Assurance Lead. This position demands substantial experience in network capacity management and IT service management, ensuring quality standards and processes are met. The ideal candidate will possess a TS/SCI clearance and over ten years of relevant work experience. The role involves leadership responsibilities, collaboration across teams, and the ability to drive improvement initiatives. Join us in a mission-focused environment emphasizing integrity, trust, and continuous growth.