Senior Configuration Management QA Lead

CACI International Inc; Sterling (VA); On-site; USD 120,800 - 265,800; Full time

Benefits offered by this job

Comprehensive healthcare benefits

Flexible time off

Continuing education opportunities

Job summary

A prominent technology solutions provider is seeking a Configuration Management Quality Assurance Lead to oversee configuration management processes and ensure quality integrity across hardware and software configurations. The ideal candidate will lead a team, develop quality assurance strategies, and ensure compliance with standards. Candidates should possess a bachelor's degree, 10+ years in network operations, and relevant certifications. This role offers competitive compensation and a supportive work culture.

Qualifications

• 10+ years of experience in network operations, quality assurance, or related roles.
• Good working knowledge of Service Management workflows and ITSM processes.
• Experience with network capacity management processes and practices.

Responsibilities

• Oversee and improve configuration management processes.
• Lead quality audits of configuration management processes.
• Collaborate with engineering teams to ensure quality standards are met.

Skills

Network operations knowledge

Quality assurance skills

Analytical and problem-solving skills

Strong communication skills

Ability to work in dynamic environment

Education

Bachelor's degree in Computer Science or Information Technology

Tools

ServiceNow

ITIL V3 or V4 certification

Network monitoring tools

Job description

A prominent technology solutions provider is seeking a Configuration Management Quality Assurance Lead to oversee configuration management processes and ensure quality integrity across hardware and software configurations. The ideal candidate will lead a team, develop quality assurance strategies, and ensure compliance with standards. Candidates should possess a bachelor's degree, 10+ years in network operations, and relevant certifications. This role offers competitive compensation and a supportive work culture.