Senior National Accounts Manager – Growth & Retention

Horizon Blue Cross Blue Shield of New Jersey; Newark (NJ); On-site; USD 125,000 - 151,000; Full time

Benefits offered by this job

Health benefits

Retirement plans

Generous PTO

Incentive plans

Wellness programs

Volunteer time off

Tuition reimbursement

Job summary

Horizon Blue Cross Blue Shield of New Jersey seeks an experienced Account Manager for the National Large Group market. You will lead key client relationships, drive retention, and coordinate with internal teams to deliver optimal service and performance.

Travel across the United States is required, with majority travel in NJ. The role emphasizes consultative selling, contract negotiations, and strategic support for complex national accounts.

Qualifications

• High School Diploma or GED required.
• Bachelor’s degree preferred, or equivalent relevant experience.
• Minimum of ten (10) years of account management experience with increasing responsibility.
• Sales/Account Management experience within National Large Group markets strongly preferred.
• Experience with renewal strategy and plan design changes.

Responsibilities

• Manage contract renewals, negotiating terms and modifications to support retention and growth.
• Assess client needs and identify opportunities to sell additional lines of business.
• Serve as day-to-day account lead with administrators, brokers, and consultants.
• Represent Horizon at trustee and board meetings and client forums.
• Coordinate with internal teams to ensure service delivery and compliance.
• Deliver client-specific reporting and performance insights.
• Develop client education workshops on enrollment and procedures.
• Analyze data to support financial, operational, and service decisions.

Skills

Negotiation skills

Relationship management

Public speaking

Communication skills

Presentation skills

Vendor management

Collaboration

Education

Bachelor’s degree preferred

New Jersey State Health/Life License

Tools

MS Word

Excel

PowerPoint

Job description

Horizon Blue Cross Blue Shield of New Jersey seeks an experienced Account Manager for the National Large Group market. You will lead key client relationships, drive retention, and coordinate with internal teams to deliver optimal service and performance.

Travel across the United States is required, with majority travel in NJ. The role emphasizes consultative selling, contract negotiations, and strategic support for complex national accounts.