Senior National Account Operations Lead

Sustainable World, Inc.; Wellesley (MA); Hybrid; USD 54,000 - 81,000; Full time

Benefits offered by this job

Vacation and sick time

Parental and adoption leave

Medical coverage

Life & AD&D insurance

Disability programs

Sabbatical program

401(k) match

Stock purchase plan

Job summary

Sun Life U.S. is seeking a National Account Operations Specialist to lead end-to-end administration of National Account business, including new case implementations and policy amendments, while collaborating with Implementation, Client Delivery, Underwriting, Claims, Compliance and Billing to ensure accurate policy management.

The role demands strong analytical ability, meticulous attention to detail, and the capacity to interpret complex contracts and state regulations.

Qualifications

• Experience managing National Account administration.
• Ability to coordinate cross-functional teams.
• Strong analytical skills and attention to detail.
• Ability to interpret contracts and regulatory requirements.

Responsibilities

• Manage end-to-end administration of National Account business.
• Deliver operational support for large, complex National Account clients.
• Collaborate with Implementation, Client Delivery, Underwriting, Claims, Compliance, Billing and other areas.
• Configure and maintain policy information in administrative systems.

Skills

National Accounts

Policy administration

Cross-functional

Data analysis

Excel skills

Job description

Sun Life U.S. is seeking a National Account Operations Specialist to lead end-to-end administration of National Account business, including new case implementations and policy amendments, while collaborating with Implementation, Client Delivery, Underwriting, Claims, Compliance and Billing to ensure accurate policy management.

The role demands strong analytical ability, meticulous attention to detail, and the capacity to interpret complex contracts and state regulations.