Senior NA Fulfillment Director — Multi-Site, P&L Leader

BDA, LLC; Plainfield (IN); On-site; USD 175,000 - 200,000; Full time

Benefits offered by this job

Robust PTO

Vacation

Paid volunteer day

Summer Fridays

Medical, dental, vision, life, and AD&

Job summary

BDA, LLC, a premier merchandise agency, seeks a Senior Director to lead our flagship fulfillment facility and strategic North America operations. You will own end-to-end performance, drive safety, service, and engagement, and shape an adaptable, scalable operating model for growth and acquisitions.

With full P&L responsibility, you will guide automation, data-driven decisions, and Lean/Six Sigma initiatives across sites, building a high-performing leadership team and ensuring exceptional client

Qualifications

• Bachelor’s degree required; MBA preferred.
• 8+ years of progressive supply chain or operations experience, including 2+ years in senior leadership across multiple sites.
• Demonstrated success scaling operations, driving standardization, and improving network performance.
• Experience implementing Warehouse Management Systems (WMS).
• Demonstrated proficiency of Oracle EBS and/or WMS (Manhattan SCALE) preferred.
• Experience with Lean, Six Sigma, and continuous improvement methodologies.

Responsibilities

• Lead day-to-day operations across a multi-site, multi-shift North America network, ensuring consistent execution and service.
• Drive measurable improvements in safety, quality, service levels, and employee engagement.
• Build and develop a high-performing leadership team, creating a strong bench to support growth and succession planning.
• Own full P&L performance across labor, facilities, freight, capital investments, and systems.
• Develop and execute strategic financial plans aligned to business objectives.
• Lead integration of newly acquired facilities into unified systems, processes, and performance metrics.
• Optimize network performance through process standardization and continuous improvement.
• Evaluate and implement automation, systems, and infrastructure enhancements leading to improved throughput and cost reduction.
• Leverage data, analytics, and emerging technologies to anticipate demand and inform operational decisions.
• Champion Lean principles and Six Sigma methodologies, including Kaizen events, to drive continuous improvement.
• Foster strong partnerships across internal stakeholders and site leadership teams.
• Serve as a key ambassador for fulfillment operations, aligning priorities across functions and multiple sites.

Skills

Leadership

Strategic thinking

Data-driven decision making

Communication

Lean Six Sigma

Project management

Education

Bachelor’s degree

MBA

Tools

Oracle EBS

Manhattan SCALE (WMS)

Warehouse Management System (WMS)

Job description

BDA, LLC, a premier merchandise agency, seeks a Senior Director to lead our flagship fulfillment facility and strategic North America operations. You will own end-to-end performance, drive safety, service, and engagement, and shape an adaptable, scalable operating model for growth and acquisitions.

With full P&L responsibility, you will guide automation, data-driven decisions, and Lean/Six Sigma initiatives across sites, building a high-performing leadership team and ensuring exceptional client