Senior Multiline Claims Examiner - Remote Contract, $80/hr

Mercor; San Francisco (CA); Hybrid; GBP 63,000 - 104,000; Part time

Benefits offered by this job

Onboarding bonus

Job summary

Mercor is seeking a Senior Multiline Claims Examiner for a remote contract role offering $80/hour and a commitment of 20–40 hours per week. You will design realistic claims scenarios, perform coverage verification, and guide investigations from intake to closure, ensuring precise, well-documented evaluations.

The role requires 2+ years of P&C claims experience, independent handling across lines, and strong policy interpretation, with a focus on quality and accountability in every written

Qualifications

• 2+ years of professional P&C claims handling experience.
• Independently handled claims in at least one area (property, auto, bodily injury, etc).
• Understand the claim lifecycle from intake through closure.
• Read and apply policy language; escalate when needed.
• Excellent written analysis, balanced judgment, attention to detail.
• Distinguish ordinary adjudication from complex coverage or regulatory work.

Responsibilities

• Design realistic claims scenarios across loss stages (notice, verification, investigation, reserving, settlement).
• Create work products like action plans, coverage analyses, evaluation summaries, settlement recommendations.
• Write 'golden' reference responses at experienced level.
• Grade AI-generated responses against rubrics for accuracy and completeness.
• Identify premature conclusions, missing steps, and improper communications.
• Provide feedback to the research team to improve model behavior.

Skills

P&C claims

Analytical skills

Policy interpretation

Written communication

Job description

Mercor is seeking a Senior Multiline Claims Examiner for a remote contract role offering $80/hour and a commitment of 20–40 hours per week. You will design realistic claims scenarios, perform coverage verification, and guide investigations from intake to closure, ensuring precise, well-documented evaluations.

The role requires 2+ years of P&C claims experience, independent handling across lines, and strong policy interpretation, with a focus on quality and accountability in every written