Senior Multifamily Maintenance Lead (On-Site)

Sunridge-Management; Lufkin (TX); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Life & Disability

401(k) Plan

PTO & Holidays

Job summary

SunRidge Management Group in Texas is seeking a Lead Maintenance Technician for a multifamily community. You will uphold the property's physical integrity, ensure a clean, safe living environment, and lead maintenance staff with a proactive, safety-first approach.

Responsibilities include training teams, managing service requests, coordinating with vendors, and maintaining records while adhering to budgets. Weekend availability and a 40-hour week are required.

Qualifications

• Minimum 3 years of experience in multifamily property maintenance.
• Proven leadership and organizational skills to manage staff and daily operations.
• Strong understanding of state lease forms, Fair Housing laws, and the Property Code.
• Proficient in property management software (OneSite and/or Yardi) and Microsoft Office.
• Excellent interpersonal, communication, and customer service skills.
• Ability to multitask and adapt in a fast-paced environment.
• Required CPO and HVAC certifications.
• Must be available to work 40 hours per week, including weekends, and participate in a rotating on-call schedule.

Responsibilities

• Maintain proper inventory levels of maintenance supplies and tools; ensure tools are in excellent working condition.
• Monitor and correct hazardous conditions throughout the property, including gates, lighting, stairs, and more.
• Identify and label all utility cut-offs and sewer cleanouts; maintain corresponding property maps.
• Keep storage areas locked and clean; perform daily cleanup of work areas and maintain cleanliness across the grounds.
• Train and mentor maintenance assistants and team members, promoting a safety-first culture across the property.
• Conduct regular safety meetings and ensure team-wide compliance with HAZCOM standards and regulations.
• Approve and delegate service requests, overseeing completion and providing hands-on support when needed.
• Maintain knowledge of the property maintenance budget and obtain management approval for major expenses.
• Establish and manage systems for prompt resident service, ensuring work orders are completed within 24 hours when possible.
• Schedule on-call and emergency maintenance rotations to ensure 24/7 availability in coordination with the property manager.
• Perform and schedule preventative maintenance for all equipment and common areas.
• Coordinate with external vendors when needed and ensure all maintenance work is done to company standards.
• Promote exceptional customer service and ensure timely response to resident concerns and service requests.
• Conduct move-in/move-out inspections and review notices to vacate to improve retention efforts.
• Maintain high resident satisfaction and implement initiatives to foster a sense of community.
• Maintain complete and accurate records for leases, inspections, renewals, and permits.
• Submit weekly and monthly reports to corporate office and participate in corporate management meetings.
• Ensure property remains in compliance with licensing and safety regulations.

Skills

Leadership

Maintenance

Customer Service

Multitasking

Safety

Communication

OneSite/Yardi

CPO Certification

HVAC Certification

Tools

OneSite

Yardi

Microsoft Office

Job description

SunRidge Management Group in Texas is seeking a Lead Maintenance Technician for a multifamily community. You will uphold the property's physical integrity, ensure a clean, safe living environment, and lead maintenance staff with a proactive, safety-first approach.

Responsibilities include training teams, managing service requests, coordinating with vendors, and maintaining records while adhering to budgets. Weekend availability and a 40-hour week are required.