Senior MSP Systems Engineer | Hybrid WFH & Cloud Leadership

Bowman Williams; Richardson (TX); Hybrid; USD 113,000 - 138,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

Employer paid Life and Disability

401(k) with company match

Generous PTO & holidays

Certification reimbursement

HSA options

Legal & identity protection

Hybrid WFH 80% remote

Job summary

Bowman Williams is seeking a Senior Systems Administrator for a Hybrid WFH MSP role, supporting multiple client environments across Microsoft cloud, Windows infrastructure, networking, security, and virtualization.

You will own complex issues, lead infrastructure initiatives, and help set higher technical standards across the service team while balancing escalations with project work and client strategy.

Qualifications

• 5–8 years of systems administration or senior technical support experience.
• Recent MSP experience supporting multiple client environments is required.
• Strong Microsoft cloud experience across Microsoft 365, Azure, and Entra ID.
• Strong Windows Server, Active Directory, DNS and DHCP experience.
• Experience with VMware, Hyper-V, backups, and monitoring tools.
• Hands-on networking across firewalls, VPNs, VLANs, routing, switching, and wireless.
• Ability to troubleshoot complex issues independently and drive to resolution.
• Strong client communication and documentation habits.
• Experience with MSP standards, tools, and processes.

Responsibilities

• Own senior escalations across servers, cloud platforms, networks, security tools, and client infrastructure.
• Lead cloud migrations, infrastructure upgrades, security improvements, server refreshes, and client technology initiatives.
• Troubleshoot firewalls, VPNs, VLANs, routing, wireless, DNS, and DHCP connectivity issues.
• Mentor junior engineers and improve escalation quality, documentation, and troubleshooting standards.
• Maintain clean technical documentation, project notes, client records, and handoff details.

Skills

MSP Experience

Microsoft 365 / Azure / Entra ID

Windows Server

Active Directory

VMware

Hyper-V

Networking (firewalls, VPNs, VLANs)

Documentation

Client communication

Mentoring junior engineers

Tools

Monitoring tools

Backups

Endpoint protection

Job description

Bowman Williams is seeking a Senior Systems Administrator for a Hybrid WFH MSP role, supporting multiple client environments across Microsoft cloud, Windows infrastructure, networking, security, and virtualization.

You will own complex issues, lead infrastructure initiatives, and help set higher technical standards across the service team while balancing escalations with project work and client strategy.