Senior MSP Systems Engineer - Hybrid/Remote SME

IPRO Media; Van Alstyne (TX); Hybrid; USD 125,000 - 175,000; Full time

Benefits offered by this job

Optional 4-day work week

Hybrid work model after 60-90 days

Flexible remote work with occasional ᴀ

Job summary

IPRO is seeking a Level 3 Systems Engineer to lead complex MSP projects, mentor staff, and drive infrastructure improvements. The role requires expert troubleshooting across Windows, AD, VMware, and Fortinet ecosystems.

You will onboard clients, design and maintain enterprise infrastructure, and collaborate with leadership on process enhancements. Hybrid work is offered with on-site visits as needed.

Qualifications

• 10+ years in MSP or equivalent IT infrastructure role.
• 2+ years of senior-level deployment and troubleshooting experience in enterprise environments.
• Demonstrated SME capability in at least two areas (Networking, VMware vSphere, Windows Server, or AD).

Responsibilities

• Lead deployment and onboarding of new MSP client environments.
• Design, implement, troubleshoot, and maintain enterprise infrastructure solutions.
• Provide advanced escalation support to Help Desk and Systems Administrators.
• Mentor team members and drive skill development.
• Conduct advanced network and systems troubleshooting.
• Implement tools, standards, and processes to improve efficiency.

Skills

Networking

VMware vSphere

PowerShell

Active Directory

Microsoft 365

Fortinet

RDS/VDI

Tools

Ninja RMM

IT Glue

SharePoint

Job description

IPRO is seeking a Level 3 Systems Engineer to lead complex MSP projects, mentor staff, and drive infrastructure improvements. The role requires expert troubleshooting across Windows, AD, VMware, and Fortinet ecosystems.

You will onboard clients, design and maintain enterprise infrastructure, and collaborate with leadership on process enhancements. Hybrid work is offered with on-site visits as needed.