Senior MSP IT Engineer: Cloud, Security & Strategy Lead

TeamLogic IT, San Ramon, CA; San Ramon (CA); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

401(k)

Competitive salary

Dental insurance

Employee discounts

Job summary

TeamLogic IT of San Ramon is seeking a Senior IT Engineer to be the highest technical escalation point for a portfolio of SMB clients in the East Bay and Tri‑Valley. You’ll architect cloud migrations, mentor juniors, and deliver solid IT roadmaps.

The role requires 5+ years in IT with Level 3/Senior engineering experience, deep Windows Server, M365, and networking expertise. Based in San Ramon, CA with client-site visits and a strong focus on security and reliability.

Qualifications

• 5+ years of progressive IT experience, including 2–3 years as a Level 3 / Senior Engineer at an MSP.
• Expert-level knowledge of Windows Server (2016/2019/2022), Active Directory, DNS, and DHCP.
• Strong hands-on experience with virtualization: Hyper‑V and Azure Cloud.
• Solid proficiency with Microsoft 365 administration: Exchange Online, Teams, SharePoint, Azure AD/Entra ID, and Intune.
• Advanced networking skills: TCP/IP, VLANs, routing, switching, VPNs, and enterprise firewall management.
• Cybersecurity fundamentals and tools: EDR, MFA, SIEM; familiarity with NIST.
• Hands-on experience with RMM, PSA, and site documentation platforms.
• Proven ability to manage IT projects from kickoff to completion; strong communication.

Responsibilities

• Own and resolve the most complex technical escalations from Level 1/2 engineers.
• Lead projects by designing and delivering server migrations, cloud deployments, and network upgrades.
• Implement and manage cybersecurity solutions including EDR/MDR, SIEM, MFA, and email security.
• Administer Hyper‑V, Windows Server, Active Directory, and M365 across client sites.
• Secure the network with firewalls, switches, routers, and VPNs (Cisco, Fortinet, SonicWALL, Meraki).
• Provide written recommendations and strategic IT roadmaps to clients.
• Build business continuity by architecting backup and disaster recovery solutions.
• Mentor Level 1/2 technicians and document work in PSA/RMM.

Skills

Windows Server administration

Active Directory / DNS / DHCP

Hyper-V / Azure Cloud

Microsoft 365 administration

Networking / VPN / firewall

Cybersecurity fundamentals (EDR/MFA/SI

RMM / PSA / documentation platforms

Project management & client comms

Driver's license / travel

Tools

Hyper-V

Azure

Microsoft 365

Active Directory

Job description

TeamLogic IT of San Ramon is seeking a Senior IT Engineer to be the highest technical escalation point for a portfolio of SMB clients in the East Bay and Tri‑Valley. You’ll architect cloud migrations, mentor juniors, and deliver solid IT roadmaps.

The role requires 5+ years in IT with Level 3/Senior engineering experience, deep Windows Server, M365, and networking expertise. Based in San Ramon, CA with client-site visits and a strong focus on security and reliability.