Senior MSP Client Services Lead - Remote

AgileOne Group; Houston (TX); Teletrabalho; USD 70 000 - 90 000; Tempo integral

Resumo da oferta

AgileOne Group seeks a Senior Client Services Professional (MSP) to support complex MSP/VMS programs for its clients. You will manage day-to-day operations, coordinate with client managers and suppliers, and ensure accuracy of billing and reporting.

You will mentor other team members, identify process improvements, and help drive successful program outcomes in a fast-paced environment.

Qualificações

• Ability to learn proprietary technology.
• Excellent verbal and written communications.
• Ability to work from home if required.
• Professional appearance and conduct.
• Ability to prioritize multiple tasks without compromising service.
• Ability to work independently with minimal supervision.

Responsabilidades

• Support day-to-day operations for complex MSP programs.
• Liaise between client and suppliers while upholding SLAs.
• Monitor requisition approvals and candidate pipelines.
• Approve timecards and assist payroll processes.
• Provide client reports and training to staff.

Conhecimentos

Prop tech learning

Verbal and written communication

Work from home optional

Professional appearance

multitask

Independent work

Organizational skills

Ethical conduct

Flexible schedule

Thrive in fast-paced env

Ferramentas

MS Office (Excel, Word, PowerPoint)

Windows environment

AgileOne tech

Descrição da oferta de emprego

AgileOne Group seeks a Senior Client Services Professional (MSP) to support complex MSP/VMS programs for its clients. You will manage day-to-day operations, coordinate with client managers and suppliers, and ensure accuracy of billing and reporting.

You will mentor other team members, identify process improvements, and help drive successful program outcomes in a fast-paced environment.