Senior Mortgage Processor - Hybrid Role

Park Bank - Madison; Madison (WI); On-site; USD 55,000 - 75,000; Full time

Job summary

Park Bank in Madison, WI seeks a Senior Mortgage Loan Processor to support the Mortgage and Retail Production Units, handling complex loans, evaluating income, and coordinating with borrowers, realtors, title companies, and loan advisors using Encompass, nCino, and MeridianLink.

You will verify borrower documents, calculate income (including self-employed), monitor loan statuses, and serve as the primary contact for client requests to ensure timely and compliant submissions.

Qualifications

• 3-5 years of residential mortgage processing experience.
• Proficiency in Encompass, nCino, MeridianLink and other bank software.

Responsibilities

• Provide support to lending and underwriting teams by ensuring the timely and accurate processing of loans.
• Collaborate with lenders to ensure superior service, including handling inquiries from clients, realtors, and vendors.
• Review and verify documentation of borrowers’ income, credit reports, employment histories, and assets to prepare loan applications for underwriting submittal. Calculate borrower income, including self-employed income, and determine if additional documentation is required.
• Communicate with lenders and clients regarding any additional documentation needed for loan submission and/or loan approval, serving as the primary point of contact for client requests and questions.
• Order required third-party documentation needed for loan approval.
• Use pipeline reports to monitor statuses and prioritize loans.
• Perform any other related duties as required or assigned.

Skills

Mortgage processing

Attention to detail

Communication

Team collaboration

Education

High School Diploma or equivalent

Tools

Encompass

nCino

MeridianLink

Job description

Park Bank in Madison, WI seeks a Senior Mortgage Loan Processor to support the Mortgage and Retail Production Units, handling complex loans, evaluating income, and coordinating with borrowers, realtors, title companies, and loan advisors using Encompass, nCino, and MeridianLink.

You will verify borrower documents, calculate income (including self-employed), monitor loan statuses, and serve as the primary contact for client requests to ensure timely and compliant submissions.