Senior Mortgage Lending Advisor & Coach

JPMorgan Chase & Co.; Washington (District of Columbia); On-site; USD 85,000 - 130,000; Full time

Job summary

JPMorgan Chase & Co. in Washington, DC is seeking a Senior Home Lending Advisor to serve as the primary contact for customers throughout the life of the loan, providing expert guidance on home lending products and ensuring regulatory compliance.

You will mentor branch teams, collaborate with bankers to drive mortgage originations, build relationships with clients, and deliver a superior customer experience through cross-sell and targeted outreach.

Qualifications

• 3+ years of mortgage lending and proven sales experience in retail banking.
• Knowledge of FHA, VA, FNMA, and FHLMC guidelines.
• Excellent written and oral communication skills.
• Knowledge of local real estate market and financing products.
• Intermediate PC skills in Windows environment and office software.

Responsibilities

• Coaches and mentors branch teams on products and services.
• Meets with customers and introduces new clients to bankers for cross-sell opportunities.
• Collaborates with team to create a superior customer experience using marketing and outreach efforts.
• Develops partnerships with retail branches to promote mortgage originations.
• Builds expertise in mortgage products and maintains customer relationships.

Skills

Sales experience

Mortgage lending

Real estate market knowledge

Excellent communication

Regulatory compliance awareness

NMLS familiarity

Education

Bachelor's degree or equivalent in sales/real estate

Job description

JPMorgan Chase & Co. in Washington, DC is seeking a Senior Home Lending Advisor to serve as the primary contact for customers throughout the life of the loan, providing expert guidance on home lending products and ensuring regulatory compliance.

You will mentor branch teams, collaborate with bankers to drive mortgage originations, build relationships with clients, and deliver a superior customer experience through cross-sell and targeted outreach.