Senior Mortgage Lending Advisor

JPMorgan Chase; Lansing (MI); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Comprehensive health care coverage

Retirement savings plan

On-site health and wellness centers

Job summary

Chase Home Lending seeks a Senior Home Lending Advisor to guide clients through the loan lifecycle, collaborating with bankers and branch teams to promote mortgage products and services. You’ll ensure regulatory compliance while delivering an outstanding customer experience and cross-selling opportunities.

The role requires a Bachelor’s degree or equivalent in sales/real estate, 3+ years of mortgage lending and demonstrable sales experience, plus knowledge of FHA, VA, FNMA, and FHLMC guidelines.

Qualifications

• Bachelor's degree or equivalent work experience in sales and/or real estate.
• 3+ years of mortgage lending and proven sales experience in retail banking
• Knowledge of FHA, VA, FNMA, and FHLMC guidelines

Responsibilities

• Coaches and mentors the branch team by providing training on products and services.
• Works together with bankers, meets with their customers and introduces new clients to bankers for additional products and services.
• Collaborates with your team to create an outstanding customer experience by utilizing centrally managed direct mail, media advertisements, cross-sell efforts, relocation programs, statement programs, Chase.com, electronic newsletters, outbound lead sourcing, and other marketing efforts.
• Develops a strong partnership with the assigned retail branches to promote mortgage loan originations (in footprint territories), and functions well within formal and dotted-line reporting relationships.
• Builds role as the internal and external mortgage expert and maintains good relationships with customers.
• Exhibits consultative skills to provide recommendations based on financial analysis and expertise, product knowledge, and knowledge of the customer's financial needs, goals, and circumstances.

Skills

Mortgage lending experience

Sales experience

Communication skills

Education

Bachelor's degree or equivalent in sales/real estate

Job description

Chase Home Lending seeks a Senior Home Lending Advisor to guide clients through the loan lifecycle, collaborating with bankers and branch teams to promote mortgage products and services. You’ll ensure regulatory compliance while delivering an outstanding customer experience and cross-selling opportunities.

The role requires a Bachelor’s degree or equivalent in sales/real estate, 3+ years of mortgage lending and demonstrable sales experience, plus knowledge of FHA, VA, FNMA, and FHLMC guidelines.