Senior ML Engineer: Production AI & Agentic Systems

Nubeero Limited; Northern (KY); Hybrid; USD 196,000 - 227,000; Full time

Job summary

Airbnb is seeking a senior ML engineer to build and scale AI-driven customer service experiences. You will champion novel ML systems, collaborate with product and design, and drive performance improvements across Trust, Payments, CS, and Marketing teams.

You will work with cutting-edge AI technologies, shape early-stage concepts to production, and influence roadmap decisions while ensuring scalable ML infrastructure and MLOps practices.

Qualifications

• PhD or Master’s degree w/ 6+ YOE in Computer Science, Machine Learning, Artificial Intelligence, or a related technical field — or equivalent industry experience

Responsibilities

• Champion novel ML systems and product integrations to solve real-world problems.
• Work cross-functionally with product, design, and engineering to design AI solutions for Airbnb CS products.
• Learn and share the latest AI/ML technologies with the team.

Skills

LLM expertise

Pretraining

Fine-tuning

Prompt engineering

RAG architectures

LLM evaluation

Agentic AI systems

Multi-agent orchestration

Tool-use

Planning

Memory

Autonomous reasoning

Production ML/AI

ML infrastructure

Model serving

MLOps

Communication skills

Education

PhD or Master’s in CS/ML/AI

Job description

Airbnb is seeking a senior ML engineer to build and scale AI-driven customer service experiences. You will champion novel ML systems, collaborate with product and design, and drive performance improvements across Trust, Payments, CS, and Marketing teams.

You will work with cutting-edge AI technologies, shape early-stage concepts to production, and influence roadmap decisions while ensuring scalable ML infrastructure and MLOps practices.