Staff ML Engineer - AI for Customer Support (Remote)
Airbnb
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Benefits offered by this job
Job summary
Airbnb is seeking an experienced Machine Learning Engineer to drive innovations in customer service using advanced artificial intelligence. The role focuses on building AI systems and integrating them with existing services, enhancing user experience.
The ideal candidate will have a PhD or Master's in Computer Science and over 9 years of experience in ML engineering. You will work with various teams to develop efficient AI solutions while sharing insights on the latest ML technologies.
This position is remote eligible, allowing flexibility in work location within the registered states.
Qualifications
- 9+ years of ML engineering experience with ownership of large-scale systems.
- Experience in AI and ML systems design and development.
- Familiarity with LLM-driven chatbot products is a plus.
Responsibilities
- Develop novel ML systems and product integrations.
- Work cross-functionally to design AI solutions for customer service.
- Share and learn the latest AI/ML technologies within the team.
Skills
Education
Job description
Airbnb is seeking an experienced Machine Learning Engineer to drive innovations in customer service using advanced artificial intelligence. The role focuses on building AI systems and integrating them with existing services, enhancing user experience.
The ideal candidate will have a PhD or Master's in Computer Science and over 9 years of experience in ML engineering. You will work with various teams to develop efficient AI solutions while sharing insights on the latest ML technologies.
This position is remote eligible, allowing flexibility in work location within the registered states.
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