Senior Microsoft Services Engagement Lead (Remote)

cyclotron; United States; Remote; USD 120,000 - 150,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Retirement plan

Training opportunities

Flexible work arrangements

Wellness programs

Job summary

Cyclotron is seeking a senior Project Manager to join the Engagement Management Office (EMO) with a strong background in IT services consulting. You will own engagements end-to-end, lead Microsoft-centric projects, and manage stakeholder relationships for measurable value and long-term partnerships.

Responsibilities include client accountability, cross-functional leadership, risk and quality management, and business development within existing accounts.

Qualifications

• 8+ years of experience in strategic consulting and project management within an enterprise client-facing role.
• Proven track record managing complex projects with multiple stakeholders and exec audiences.
• Strong understanding of the Software Development Lifecycle (SDLC) and modern project delivery methodologies (Agile, Hybrid, Waterfall).
• Solid technical foundation, including experience with Microsoft technologies and cloud-based solutions.
• Experience managing project financials, including budgets, forecasting, and milestone-based funding.

Responsibilities

• Serve as the primary point of accountability and escalation for client engagements, owning the overall success of the relationship.
• Build and maintain strong, trusted relationships with client stakeholders, delivery teams, and senior executives.
• Act as a trusted advisor to the client, providing guidance throughout the project lifecycle—not just execution updates.
• Demonstrate a deep understanding of the client’s business context, objectives, and “why” behind the project.
• Drive business development by identifying upsell and cross-sell opportunities within existing accounts.
• Plan, initiate, and manage complex Microsoft-centric projects from initiation through closure.
• Develop and maintain detailed project plans covering scope, milestones, resources, budget, and dependencies.
• Lead and coordinate cross-functional delivery teams to meet contractual commitments around scope, schedule, and budget.
• Serve as the liaison between business and technical teams, ensuring clarity of requirements and alignment on delivery.
• Maintain a complete and current understanding of project scope and proactively manage change.
• Identify, assess, and proactively mitigate risks and issues throughout the lifecycle of the engagement.
• Monitor progress against plans, standards, and cost targets; adjust approach as needed to drive successful outcomes.
• Ensure deliverables meet quality expectations through review, validation, and continuous improvement.
• Understand project funding milestones and contractual requirements; track progress and support billing and proof-of-execution activities.
• Partner with resourcing and delivery teams to validate capacity, monitor actuals, and ensure alignment with contract assumptions.
• Apply sound project management methodology and judgment to lead teams, resolve conflicts, and remove blockers.
• Mentor delivery team members and, where appropriate, client stakeholders.
• Evaluate project outcomes against defined objectives and KPIs.
• Conduct post-project reviews to capture lessons learned and identify process improvement opportunities.
• Contribute as a thought leader within the EMO, bringing a growth mindset and continuous improvement focus.

Skills

Client engagement management

Stakeholder management

Communication skills

Leadership

Analytical thinking

Problem solving

Organization

Conflict resolution

Education

Bachelor’s degree

Tools

Microsoft Project

Microsoft Office

Job description

Cyclotron is seeking a senior Project Manager to join the Engagement Management Office (EMO) with a strong background in IT services consulting. You will own engagements end-to-end, lead Microsoft-centric projects, and manage stakeholder relationships for measurable value and long-term partnerships.

Responsibilities include client accountability, cross-functional leadership, risk and quality management, and business development within existing accounts.