Senior Microsoft 365 Engineer | Automation & AI Tools

SC Johnson GmbH; United States; Hybrid; USD 90,000 - 140,000; Full time

Job summary

SC Johnson seeks a Sr Associate Microsoft 365 Engineer to join the End User Productivity team in Racine, WI. You will lead improvements for the Microsoft 365 suite, including Teams, Exchange, SharePoint, and OneDrive, while collaborating with MSPs to deliver secure, productive end-user experiences.

You will design and implement automation using Power Platform, Azure Automation, Copilot Studio, and related tools, ensuring compliance with SCJ security and governance standards.

Qualifications

• Bachelor’s degree in information systems, computer science or related technical discipline.
• Minimum 3 years of experience with a global enterprise-level service.
• 3 years of experience with Microsoft 365 management and administration.
• Must be legally authorized to work in the United States.

Responsibilities

• Lead continuous improvement for the Microsoft 365 platform and collaboration tools.
• Collaborate with cross-functional teams to identify process improvements.
• Propose and implement enhancements, including automation, to boost efficiency and quality.
• Use automation/AI tools (Azure Automation, Power Apps, Power Automate, Copilot Studio) to reduce recurring work.
• Maintain knowledge of the Microsoft ecosystem (SharePoint, Teams, Exchange).
• Ensure MSPs meet standards and SLAs; serve as primary escalation for issues.
• Monitor product performance metrics and drive service improvements.
• Coordinate with vendors for problem resolution and project execution.

Skills

Excellent written and verbal

User-centric design thinking

Troubleshooting complex problems

Customer service

Mentorship to junior team members

Collaborative teamwork

Education

Bachelor’s degree in information systems, computer science or related technical discipline

Tools

Microsoft 365

Power Platform

Azure Automation

Copilot Studio

Job description

SC Johnson seeks a Sr Associate Microsoft 365 Engineer to join the End User Productivity team in Racine, WI. You will lead improvements for the Microsoft 365 suite, including Teams, Exchange, SharePoint, and OneDrive, while collaborating with MSPs to deliver secure, productive end-user experiences.

You will design and implement automation using Power Platform, Azure Automation, Copilot Studio, and related tools, ensuring compliance with SCJ security and governance standards.