Senior Microsoft 365 Engineer: Automation & Collaboration

S.C. Johnson & Son, Inc.; Racine (WI); On-site; USD 95,000 - 135,000; Full time

Job summary

SC Johnson in Racine, WI is seeking a Sr Associate Microsoft 365 Engineer for the End User Productivity team. You will deliver and support Microsoft 365 services—Teams, Exchange, SharePoint, OneDrive, and Office apps—focused on automation and governance, collaborating with MSPs to drive improvements.

The role requires leading 3rd line support, partnering with security and IT teams, and providing global coverage with flexible hours.

Qualifications

• Bachelor's degree in information systems, computer science or related technical discipline
• Minimum 3 years of experience with a global enterprise-level service
• 3 years of experience with Microsoft 365 management and administration
• Must be legally authorized to work in the United States

Responsibilities

• Lead service improvement efforts for the Microsoft 365 platform and collaboration tools.
• Coordinate with MSPs to deliver solutions and manage SLAs.
• Promote automation and AI-enabled approaches to improve operations and support.
• Provide 3rd level operational support and after-hours coverage as needed.

Skills

Microsoft 365

Automation

Power Platform

Vendor management

Communication skills

Education

Bachelors in IT

Tools

Azure Automation

Power Apps

Copilot Studio

SharePoint

Teams

Job description

SC Johnson in Racine, WI is seeking a Sr Associate Microsoft 365 Engineer for the End User Productivity team. You will deliver and support Microsoft 365 services—Teams, Exchange, SharePoint, OneDrive, and Office apps—focused on automation and governance, collaborating with MSPs to drive improvements.

The role requires leading 3rd line support, partnering with security and IT teams, and providing global coverage with flexible hours.