Sr. MS 365 Copilot Administrator

ZealHire Inc.; Austin (TX); On-site; USD 120,000 - 180,000; Full time

Job summary

ZealHire Inc. in Austin, TX is seeking an experienced Senior Microsoft 365 Copilot Administrator to lead the administration, support, and ongoing maintenance of enterprise Copilot and AI services.

The role covers Copilot administration, Level 3 troubleshooting, AI governance, enterprise integrations, and proactive service monitoring to ensure secure, scalable operations.

The ideal candidate will have 5+ years in Microsoft 365 administration and hands-on experience with Copilot tools.

Qualifications

• 5+ years of Microsoft 365 administration, engineering, or Level 3 support.
• 2+ years of Microsoft cloud automation, Copilot/AI services, or Power Platform experience.
• Hands-on with Microsoft 365 Copilot, Copilot Chat, and Copilot Studio.
• Expertise in Microsoft Graph API, SharePoint Online, Teams, and Entra ID.
• Experience with Power Platform, AI agents, enterprise integrations, and automation.
• Strong troubleshooting, security, access management, and ITIL knowledge.

Responsibilities

• Manage, support, and maintain enterprise Microsoft 365 Copilot and AI services.
• Copilot administration and Level 3 troubleshooting.
• Oversee AI governance, enterprise integrations, and service monitoring.

Skills

Level 3 support

IT governance

Security & IAM

ITIL knowledge

Tools

Microsoft 365 Copilot

Copilot Chat

Copilot Studio

Microsoft Graph API

SharePoint Online

Teams

Entra ID

Power Platform

AI agents

enterprise integrations

Job description

USC or H4 EAD(for H4 Need Passport Number)

Job Description:

seeking an experienced Senior Microsoft 365 Copilot Administrator to manage, support, and maintain enterprise Microsoft 365 Copilot and AI services. The role involves Copilot administration, Level 3 troubleshooting, AI governance, enterprise integrations, and service monitoring.

Required Skills:

• 5+ years of Microsoft 365 administration, engineering, or Level 3 support experience.
• 2+ years of Microsoft cloud automation, Copilot/AI services, or Power Platform experience.
• Strong hands‑on experience with Microsoft 365 Copilot, Copilot Chat, and Copilot Studio.
• Expertise in Microsoft Graph API, SharePoint Online, Teams, and Entra ID.
• Experience with Power Platform, AI agents, enterprise integrations, and automation.
• Strong troubleshooting, security, access management, and ITIL knowledge.

Top 3 Must-Have Skills:

• Microsoft 365 Copilot Administration & Level 3 Support

$000,000 – $000,000 Salary range is not shown on the candidate portal